Installed packs not showing in browser

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Wilgar Mac
Posts: 7
Joined: Fri Nov 09, 2012 10:33 pm

Installed packs not showing in browser

Post by Wilgar Mac » Tue Oct 11, 2022 6:03 pm

Old packs are displayed under Packs in the browser. But if I update a pack, it disappears from the list. The individual devices can be found by searching All Results, but they are not displayed under Packs. I tried the "fix" in the Knowledge Base for Packs not displaying in browser, but it doesn't fix the problem.
Any Ideas?

Wilgar Mac
Posts: 7
Joined: Fri Nov 09, 2012 10:33 pm

Re: Installed packs not showing in browser

Post by Wilgar Mac » Tue Oct 11, 2022 6:08 pm

I should have stated that this problem is with version 11 (now 11.2). The updated packs and new packs are displayed in Live 10.

Wilgar Mac
Posts: 7
Joined: Fri Nov 09, 2012 10:33 pm

Re: Installed packs not showing in browser

Post by Wilgar Mac » Tue Oct 18, 2022 3:58 pm

I found a workaround. Go to "Add Folder" under "Places" and add the folder that contains the Packs. All the Packs do show up in this folder and the content can be accessed. The only downside is it does not list the Packs available or the Packs with updates.

Wilgar Mac
Posts: 7
Joined: Fri Nov 09, 2012 10:33 pm

Re: Installed packs not showing in browser

Post by Wilgar Mac » Wed Oct 19, 2022 5:59 pm

On the advice of Tim at Ableton, I tried resetting Live's configuration database. This seems to have resolved the problem. The method for doing this is in the Live Knowledge Base under "Resetting Live's Database."

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