Noise when opening project P3(s)

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wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Re: Noise when opening project P3(s)

Post by wesslan_2049 » Wed Sep 27, 2023 8:07 pm

I managed to shoot two videos today: when the noise started and when it dropped. This time the noise suddenly dropped when i changed the bitrate in settings.

Also managed two extract two crashlogs from the same time i shot the videos.

bouke
Posts: 48
Joined: Thu Jun 21, 2007 10:23 am

Re: Noise when opening project P3(s)

Post by bouke » Thu Sep 28, 2023 8:13 am

I don't experience the white noise, but I do notice some noise on the headphones which goes away if I unplug my power cable.

wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Re: Noise when opening project P3(s)

Post by wesslan_2049 » Thu Sep 28, 2023 7:04 pm

bouke wrote:
Thu Sep 28, 2023 8:13 am
I don't experience the white noise, but I do notice some noise on the headphones which goes away if I unplug my power cable.
This issue is persistent even without power cable.

wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Re: Noise when opening project P3(s)

Post by wesslan_2049 » Thu Sep 28, 2023 7:11 pm

I have now had the same noise issue with a newly loaded unedited Packs original demo project/set. Running completely standalone, on battery, no external audio nor midi. No cables connected to Push other than headphones.

wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Re: Noise when opening project P3(s)

Post by wesslan_2049 » Fri Sep 29, 2023 10:03 pm

wesslan_2049 wrote:
Sun Sep 24, 2023 7:54 pm
When opening a project in standalone mode Push 3 sometimes outputs noise, something in between white noise and digital artefacts noise.

Is this a known bug?

Also, MIDI goes bananas, I noticed one external unit going stroboscopic all over the LED's.

(This bug has turned up at least twice for me today. There is no way of stopping it but to restart. The noise starts immediately upon project load completion. Pressing play, stop, etc makes no difference. Fw 1.1.11)
I cannot find a way to get the unit to work properly, with regards to this noise issue.
I have now contacted Ableton with reference to their 30-day refund period.
"We offer a 30-day refund in case you find Push isn’t for you."
My plan is to return the unit and get my refund.
It seems Push is not for me.

wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Re: Noise when opening project P3(s)

Post by wesslan_2049 » Mon Oct 02, 2023 6:04 am

I have now joined the beta program to see if that would help, and I'm running the latest beta release up to date, but noise still turns up.
I have previously also tried the factory reset procedure but that did not solve the issue.

Still no response from Support on the issue and I have requested to return the unit.

wesslan_2049
Posts: 39
Joined: Sat Sep 23, 2023 9:24 am
Location: Usually at a European site :)

Post by wesslan_2049 » Sun Oct 08, 2023 5:20 am

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