Push not retrieving pack list or updates

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djenzyme
Posts: 11
Joined: Sat Jul 22, 2006 11:19 pm

Push not retrieving pack list or updates

Post by djenzyme » Mon May 13, 2024 5:09 pm

Anyone else having this problem on standalone?

The hardware APPEARS to be connecting to Ableton, but I can’t access my packs or updates for packs. Only noticed because Chiral has been updated so I went to take a look.

[jur]
Site Admin
Posts: 5529
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push not retrieving pack list or updates

Post by [jur] » Tue May 14, 2024 12:40 am

Which version are you running?
Ableton Forum Moderator

Rivanni
Posts: 460
Joined: Sat Nov 26, 2016 12:30 pm

Re: Push not retrieving pack list or updates

Post by Rivanni » Tue May 14, 2024 12:51 am

djenzyme wrote:
Mon May 13, 2024 5:09 pm
Because Chiral has been updated
Fors released a Chiral update but the Ableton pack has not been updated.

Edit: Ableton has released an update.
Last edited by Rivanni on Fri May 17, 2024 12:29 am, edited 1 time in total.

swoozy
Posts: 8
Joined: Sun Nov 22, 2015 6:38 pm
Location: detroit
Contact:

Re: Push not retrieving pack list or updates

Post by swoozy » Tue May 14, 2024 2:28 pm

also dealing with this, sent in a support ticket but assuming its a general 2.0.2 bug now hopefully an update is on the way

GravityFlow
Posts: 12
Joined: Wed Feb 12, 2014 9:55 am

Re: Push not retrieving pack list or updates

Post by GravityFlow » Wed May 22, 2024 5:16 am

Available Packs worked fine for me until yesterday. Same problem as described by others. Push3s is connected to Wifi on Push 2.02 Software. Can’t access Available Packs or Updates anymore.
Push3 standalone, MacBook Pro M1, Live Suite

GravityFlow
Posts: 12
Joined: Wed Feb 12, 2014 9:55 am

Re: Push not retrieving pack list or updates

Post by GravityFlow » Wed May 22, 2024 10:13 am

GravityFlow wrote:
Wed May 22, 2024 5:16 am
Available Packs worked fine for me until yesterday. Same problem as described by others. Push3s is connected to Wifi on Push 2.02 Software. Can’t access Available Packs or Updates anymore.
Today everything works again :D
Push3 standalone, MacBook Pro M1, Live Suite

djenzyme
Posts: 11
Joined: Sat Jul 22, 2006 11:19 pm

Re: Push not retrieving pack list or updates

Post by djenzyme » Sat May 25, 2024 10:01 am

Thanks for the input guys! I completely forgot that i posted here, ill have to set up email notifications…

Running version 2.02.

I eventually found that i can get access to my packs by reauthorising. I also remember having to do this on the initial setup when i first used the Push3.

But is this normal? None of the instructions mention re-authorising each time to add packs.

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