Scary and sudden dissapearence of Kontakt based music tracks in my Ableton sessions.

[Rogelio García Lois]

Hello everyone.

This is such a scary subject that I think it´s of everyone´s interest. I have already opened a ticket for this subject, but they found no solution, so out of total desperation, I decided to join the forum and ask you for help, which I´d appreciate immensely.

A few days ago, after several hours of composing using Ableton Live 11 and experiencing no problem at all, I turned off the computer to have dinner. One hour later, I switched it on to start again with the same session, and to my surprise, it said that some plugins were deactivated. Basically all of them, since the Kontakt player (and of course the access to all my virtual instruments that worked through it, 8dio, Albion, etc.) had dissapeared from the Ableton list. The "reason" is, if I have to believe the message, that those plugins could not be found in VST2, although they worked just fine since some years ago to an hour before the unfortunate event.
I desperately downloaded Kontakt 7 a few minutes ago, and it now appears on the Ableton list, but it just makes no difference. Everything seems to be lost.
I am in serious trouble. Basically all my music has been created via Kontakt 5, with all their virtual instruments. But there necessarily must be a solution. I just can´t wrap my head around the fact that all is just lost, with no reason, so go look for another thing to do, boy…No, there has to be an answer, and I´d be willing to pay to anyone who can give me a solution.
If you have something to say, please, do.

[spookydirt]

Live will occasionally 'lose' certain vsts. Usually a system restart will sort it out, sometimes you need to rescan your plugins. There is an option to rebuild the plugin database, you have to down a certain key when clicking 'rescan', but I can't remember which.

I think this is caused by a vst misbehaving and Live putting it on a naughty list. Hopefully, this should be an easy fix for you

[Rogelio García Lois]

First, thank you very much for your help, I appreciate it.

It seems to be a much tougher issue though, since I opened help tickets in Ableton, Native, 8dio, etc, and nobody has a clue on what happened or on how to fix it. I really think that only a paid remote Team Viewer action from an expert could solve it. If you know someone capable of this, please let me know.

[cids]

Could you please share your system specs and if you're on Windows / macOS + versions?

And could you share if the standalone version of Kontakt 5 is still installed on your system and functioning?

[lovelight]

Konplete kontrol no longer supports VST2.

[jonljacobi]

Not sure, but if I'm to suspect anything, I'm suspecting Kontakt/Native Instruments. It/they do some weird stuff. That said...

Are the tracks missing? That sure shouldn't happen. All the MIDI info should be there. That's really the important part. If you're on Mac, switch to AU. That version seems far less problematic.