Can not authorize Push 3 and upgrade live

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spacem0nkey
Posts: 8
Joined: Wed Oct 30, 2024 11:59 pm

Can not authorize Push 3 and upgrade live

Post by spacem0nkey » Wed Dec 04, 2024 1:26 am

Hello,

I just purchased live 12 suite and want to authorize it on my Push 3 SA. Once i’m connected to the same wifi network as my laptop the http //push.local/authorize link doesn’t open up regardless which browser I use. i’ve also checked my firewall settings and I don’t have a firewall turned on. Does anyone know how I can solve this?

[jur]
Site Admin
Posts: 6152
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Can not authorize Push 3 and upgrade live

Post by [jur] » Wed Dec 04, 2024 4:02 pm

Can you try from e.g a smartphone and let us know how it goes?
Ableton Forum Moderator

spacem0nkey
Posts: 8
Joined: Wed Oct 30, 2024 11:59 pm

Re: Can not authorize Push 3 and upgrade live

Post by spacem0nkey » Wed Dec 04, 2024 5:54 pm

Same thing happens on my phone. The page doesn’t load and I eventually get an error on the browser

spacem0nkey
Posts: 8
Joined: Wed Oct 30, 2024 11:59 pm

Re: Can not authorize Push 3 and upgrade live

Post by spacem0nkey » Wed Dec 04, 2024 10:13 pm

I did a reset on P3 and i'm still not able to connect to the link to authorize. I don't currently have access to ethernet so i'm not sure what to do

CH7
Posts: 111
Joined: Sat Feb 11, 2017 5:54 pm

Re: Can not authorize Push 3 and upgrade live

Post by CH7 » Fri Dec 06, 2024 12:16 am

I had to use a USB-to-ethernet dongle on the push, but the upgrade link http://push.local/upgrade eventually worked. I then had a prompt to paste the license to authorize the push. The ethernet connection should be faster, too. The key is to have the Push on the same network as the computer you use to open the browser, so I had both the computer and the Push connected to my router via ethernet.

CH7
Posts: 111
Joined: Sat Feb 11, 2017 5:54 pm

Re: Can not authorize Push 3 and upgrade live

Post by CH7 » Fri Dec 06, 2024 12:22 am

spacem0nkey wrote:
Wed Dec 04, 2024 10:13 pm
I did a reset on P3 and i'm still not able to connect to the link to authorize. I don't currently have access to ethernet so i'm not sure what to do
As you don't have ethernet you could try setting up a hotspot on your mobile, and then connecting the Push to that. This way they are on the same network. and the Push can verify the authorization code when its entered via the internet. If you can't get the browser on your mobile to work, try using your computer's browser, with the computer connected to the same mobile phone hotspot.

xylar
Posts: 3
Joined: Fri Aug 16, 2024 10:12 am

Re: Can not authorize Push 3 and upgrade live

Post by xylar » Mon Dec 16, 2024 10:52 pm

I had it plugged into my laptop and going to push.local didn't work on that machine. However, I visited the url on another pc connected to the same network and it worked.

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