Jogwheel feels loose and wobbly

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GreyW
Posts: 2
Joined: Sat Apr 26, 2025 10:55 am

Jogwheel feels loose and wobbly

Post by GreyW » Sat Apr 26, 2025 11:00 am

Hello,

is it normal that the jogwheel feels very loose and wobbly in all directions?
Additionally, when rotating the jogwheel, there is an unusually large amount of play
before it engages at the next detent.

Best regards,
Michael

[jur]
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Location: Ableton

Re: Jogwheel feels loose and wobbly

Post by [jur] » Mon Apr 28, 2025 12:49 am

It's obviously hard to tell based on a description, but if you feel like it doesn't feel right you should definitely contact Support. The jogwheel shouldn't feel "wrong".
Ableton Forum Moderator

GreyW
Posts: 2
Joined: Sat Apr 26, 2025 10:55 am

Re: Jogwheel feels loose and wobbly

Post by GreyW » Mon Apr 28, 2025 2:26 pm

[jur] wrote:
Mon Apr 28, 2025 12:49 am
It's obviously hard to tell based on a description, but if you feel like it doesn't feel right you should definitely contact Support. The jogwheel shouldn't feel "wrong".
I have contacted support and am still waiting for a response.
My hope was that a Move user would share their experiences.

silicon1138
Posts: 219
Joined: Thu Oct 09, 2003 10:02 pm
Location: paris
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Re: Jogwheel feels loose and wobbly

Post by silicon1138 » Tue Jun 03, 2025 12:07 pm

Any feedback on this? I have a new Move and my Jog Wheel definitely feels a lot looser than the 8 encoders.
Is the main data wheel meant to feel as rigid as the 8 encoders?

Thanks.
Carl Finlow aka - Random Factor / Voice Stealer / Silicon Scally / Il.Ek.Tro / Scarletron...
OSX 10.13, Quad Core Mac Mini, Live 10 Suite.

[jur]
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Re: Jogwheel feels loose and wobbly

Post by [jur] » Tue Jun 03, 2025 5:18 pm

silicon1138 wrote:
Tue Jun 03, 2025 12:07 pm
Is the main data wheel meant to feel as rigid as the 8 encoders?
No, it is looser. But it shouldn't feel loose to a point where you're wondering if something's wrong.
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silicon1138
Posts: 219
Joined: Thu Oct 09, 2003 10:02 pm
Location: paris
Contact:

Re: Jogwheel feels loose and wobbly

Post by silicon1138 » Tue Jun 03, 2025 5:27 pm

Thanks for the clarification.
Carl Finlow aka - Random Factor / Voice Stealer / Silicon Scally / Il.Ek.Tro / Scarletron...
OSX 10.13, Quad Core Mac Mini, Live 10 Suite.

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