Live 5 crashes on "creating new live set..." HELP!

[systembolaget]

When i try to start Live 5 my computer crashes (everything goes VERY slow) and live doens't start. This happens when Live is "creating new live set..." I can't shut it down, can't do enything at all. The only solution is to restart my computer on the restart button.

WHAT TO DO?

I use: WinXP, AMD 1,5Ghz, 256RAM

EDIT: I tried to just wait and see if it would start, but it didn't. I waited two hours (!) and it was still triying to start. At this time it was no longer "creating new live set..", but installing samples or what ever...
This is Live 5.0.3 btw..

and, excuse my english =)

[Alex]

Hi systembolaget,

firstly you should check if you use a template set. To do this you should locate the preferences older for Live 5.0.3:
"/Documents and Settings/USERNAME/Application Data/Ableton/Live 5.0.3/Preferences"

If there is a file called "Template.als" in this folder rename it to something like "Template_old.als" and check if you can start Live then.

By default Windows makes the "/Documents and Settings/USERNAME/Application Data" folder invisible you you might have to change your settings to see invisible files and folders too.

regards,
/Alex

[systembolaget]

Hi.

There is no such file in that folder. I can only find two files: "Log.txt" and "AsioLog.txt"

I just want to make clear that I've never been able to run Live. This problem appeard when i tried to start the program for the first time.

[Alex]

Ok, than we can exclude a template.
So please mail me the "Log.txt" file.

Also, do you use or used a previous version of Live? Or do you have installed another version of Live on this computer?

regards,
/Alex

[systembolaget]

Ok, it's on it's way to your inbox.