Error message becoming a huge problem.

A-Plus · Post by **A-Plus** » Sun Jan 15, 2006 9:38 am

HELP!!

I'm so frustrated. Since I upgraded to V5 - V5.03

Every so many (varying) minutes an error message pops up that says...

"A serious program error has occured. Please save your work as another name from the file menu, and then restart the application"

First of all, it doesn't even allow me into the FILE menu. and second, this is really frustrating the *#*$ out of me.

so I have to restart the application via the task manager, and then reload my set up. Thank God for Ableton saving a memory of my undo history, so that I can get my work back.

Anyway, is anybody else here having the same problem??? at all??? I've tried cleaning my registry and so on, but the problem won't fix itself unless I re-install Ableton. Even then, that only works for a couple of days, then then the error messages start to come back more and more until it is impossible to work on anything.

Any thoughts or solutions??

THanx

A-Plus · Post by **A-Plus** » Sun Jan 15, 2006 9:43 am

Ahhhh. again!!

Oh and I've talked to tech support once, and he didn't seem to know too much about my problem.

sweetjesus · Post by **sweetjesus** » Sun Jan 15, 2006 4:46 pm

one option.. try deleting your preferences.cfg file.

smutek · Post by **smutek** » Sun Jan 15, 2006 5:29 pm

no solution, but you should post this in the bugs section. I'm not trying to be a jerk or anything, just you should be sure to post it there because it needs to get exposure in the proper forum as well. You should also email ableton support and post any follow ups they send back to you.

best of luck!

Michael-SW · Post by **Michael-SW** » Sun Jan 15, 2006 9:23 pm

It MIGHT be an incompatible VST. Try emptying your VST folder and see if that solves it.

Memento Mori · Post by **Memento Mori** » Sun Jan 15, 2006 10:11 pm

Yeah, more than likely it's a VST error. The only time I've seen that is when a VST crashed Live. The last time I had that problem was with Reaktor 5. It was a Reaktor issue and NI released an update for the Reaktor VST. Since then no issues.

Check your VST's...

A-Plus · Post by **A-Plus** » Mon Jan 16, 2006 4:18 am

thank-you for the advice all who responded.

as per your advice, I removed a VST from the set I was working on, and it turns out that it is Sonik Synth 2 that is causing the problems.

does anybody else have an issue with this synth???

ajstrax · Post by **ajstrax** » Fri Feb 03, 2006 2:37 pm

L5 works pretty well (shit sometimes) on my desktop. Yesterday, I loaded it on my new lappy and it sucks. I get the same shitty "a serious error has occurred" everytime that I try to open one of my sets!

I try trashing the pref's, but a new one gets created each time. I don't know how to trash that shit so that it does not return. Just in case:

Pentium M 2.0 ghz
1 gb ram
Windows XP Home

Any help?

microgroover · Post by **microgroover** » Mon Feb 06, 2006 9:31 am

ajstrax wrote:L5 works pretty well (shit sometimes) on my desktop. Yesterday, I loaded it on my new lappy and it sucks. I get the same shitty "a serious error has occurred" everytime that I try to open one of my sets!

I try trashing the pref's, but a new one gets created each time. I don't know how to trash that shit so that it does not return. Just in case:

Pentium M 2.0 ghz
1 gb ram
Windows XP Home

Any help?

I've had this error throughout a whole liveperformance.. Thank god it recorded everything throughout the set and allowed me to save the set later... and that it didn't crash but the thing that was causing the problem was an Impulse drummachine (i'm hungover so don't blame me if I type the wrong name)..

spiderprod · Post by **spiderprod** » Mon Feb 06, 2006 1:28 pm

this stuff used to occur every 5 minutes when i got live 5 , it kind of stoped but i haven't got a clue how i managed to get it right .

ajstrax · Post by **ajstrax** » Mon Feb 06, 2006 2:55 pm

I messed around with this issue this weekend and I think that, in my case, it was my lappy sound card that was causing the problem. First, I tried reinstalling my OS (Windows XP). That didn't do *ish and the problem continued. Then, I reinstalled L5 and that did not work. Lastly, I tried trashing the pref's, but I cannot trash that folder on my lappy (no clue as to why).

Anyway, in the end, I simply raised the buffer setting on my card (not an ASIO card but a stock card) very, very high and the error message stopped and I didnt' get another "error" message again (keep fingers crossed).

Anyway, later...

microgroover · Post by **microgroover** » Tue Feb 07, 2006 2:31 pm

ajstrax wrote:I messed around with this issue this weekend and I think that, in my case, it was my lappy sound card that was causing the problem. First, I tried reinstalling my OS (Windows XP). That didn't do *ish and the problem continued. Then, I reinstalled L5 and that did not work. Lastly, I tried trashing the pref's, but I cannot trash that folder on my lappy (no clue as to why).

Anyway, in the end, I simply raised the buffer setting on my card (not an ASIO card but a stock card) very, very high and the error message stopped and I didnt' get another "error" message again (keep fingers crossed).

Anyway, later...

I see that you're using a trigger finger.. could it be something with the midi-input from that one? i did livepercussions with the impulse on a miditrack and recording the abletonset when I got these errors..

ajstrax · Post by **ajstrax** » Tue Feb 07, 2006 3:58 pm

Micro - I have my TF hooked up to my desktop not my lappy. Fortunately, my issue has gone away for now. Good lookin' out though - take care.