Serial Misidentification

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blueprint
Posts: 170
Joined: Thu Jun 15, 2006 3:19 am
Location: Columbia, MO
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Serial Misidentification

Post by blueprint » Thu Jun 15, 2006 3:30 am

Hi guys,

I recently purchased the educational version of Live 5 and I found out it was registered to some guy in Japan. I have already contacted Ableton about this but I want to know how I can remove the serial number from my computer since I will get a new one from Ableton once I give them my reciept for my purchase.

So basically im asking how to sweep Ableton from a G4 Powerbook laptop.

thanks in advance

-jay

blueprint
Posts: 170
Joined: Thu Jun 15, 2006 3:19 am
Location: Columbia, MO
Contact:

Post by blueprint » Thu Jun 15, 2006 9:22 pm

anyone?

hoffman2k
Posts: 14718
Joined: Tue Jun 15, 2004 6:40 pm
Location: Belgium
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Post by hoffman2k » Thu Jun 15, 2006 9:27 pm

Delete the live application folder and the ableton folders in "/library/application support/..

This should have wiped it virually clean. Anything else that might be there will get overwritten when you first run a newer version of Live. And you will have to register again.

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