Live ate my songs on Mac OSX

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
phoenix
Posts: 16
Joined: Tue Apr 25, 2006 3:36 pm
Location: Dubai

Live ate my songs on Mac OSX

Post by phoenix » Fri Jul 21, 2006 8:20 pm

This happened to me twice now:
I create a new song, use the Save As function to save the new song. Then immediately after that i open another (old) song.
Instead of opening the other song, the first song just comes back (after a sort of flash, like it is being reloaded) and the title bar ('Test 4 - Live 5.2' for instance) remains unchanged. Trying to open it again from the left hand file browser repeatedly has no effect. If i then close the song and load either of the two, they are the same song, with different titles.

The first time i thought i made a mistake the second time i was not tired nor overworked, so i tried to reproduce it. The first time it worked and the second time it didn't. Anyone had the same problem?

phoenix
Posts: 16
Joined: Tue Apr 25, 2006 3:36 pm
Location: Dubai

And again

Post by phoenix » Fri Jul 21, 2006 10:07 pm

It just happened again twice.
This is getting demotivating.

I checked the disk (external FW disk) using Disk Ultility and it passed the test without any errors.

I hope that someone at Ableton HQ can see if they can reproduce and fix this issue.

phoenix
Posts: 16
Joined: Tue Apr 25, 2006 3:36 pm
Location: Dubai

last two songs not overwritten..

Post by phoenix » Fri Jul 21, 2006 10:46 pm

Okay, this will be my last post for this evening.
After the songs did not load, but showed content for another song instead, i closed the song, and browsed some other songs until Live crashed. When i reopened it, the content for the last two songs (from my previous post) was back. So i guess it is some kind of memory or buffer problem. My Mac is only one month old and i do not experience any crashes with other software.

phoenix
Posts: 16
Joined: Tue Apr 25, 2006 3:36 pm
Location: Dubai

Solved

Post by phoenix » Tue Jul 25, 2006 3:59 pm

Hello, just to mention that i emailed Ableton support and that the issues seem sovled after following their suggestions.
They were swift and helpful too; good support.

Basically, i no longer use the external drive for storing my songs and upgraded to the latest version of Live, (5.2.1).
I have not seen any more crashes nor save&load issues.

Locked