Live 6: Free upgrade serials - Fixed

Discuss music production with Ableton Live.
dom
Posts: 936
Joined: Fri Jan 07, 2005 9:24 am
Location: Ableton Headquarters
Contact:

Live 6: Free upgrade serials - Fixed

Post by dom » Sat Sep 30, 2006 12:55 am

The free upgrade issue shouid be fixed right now, please try again and drop a little reply...

Thanks,
dom
ableton support team
[email protected]

Tarekith
Posts: 19140
Joined: Fri Jan 07, 2005 11:46 pm
Contact:

Post by Tarekith » Sat Sep 30, 2006 1:01 am

Works great.

Headphones on.

Beer ready.

Studio powered up.


See you peeps in the morning :)

theshaggyfreak
Posts: 89
Joined: Tue Mar 28, 2006 4:32 pm
Location: DC Metro
Contact:

Post by theshaggyfreak » Sat Sep 30, 2006 1:02 am

Got mine! Thanks!

MidiMonk
Posts: 47
Joined: Sat Jul 15, 2006 2:45 am
Location: Oregon, USA

Post by MidiMonk » Sat Sep 30, 2006 1:03 am

thank you ableton, have some beers and a great weekend on us.

premodea
Posts: 85
Joined: Tue Aug 15, 2006 10:13 pm

Post by premodea » Sat Sep 30, 2006 1:06 am

word up.

fraq
Posts: 150
Joined: Fri Sep 03, 2004 6:25 am
Location: Melbourne

Re: Live 6: Free upgrade serials - Fixed

Post by fraq » Sat Sep 30, 2006 1:09 am

dom wrote:The free upgrade issue shouid be fixed right now, please try again and drop a little reply...

Thanks,
dom
Thanks Dom, and all Abes, just got my serial number :D

lowmax
Posts: 53
Joined: Fri Jul 14, 2006 7:39 pm
Contact:

Post by lowmax » Sat Sep 30, 2006 1:23 am

i couldn't find my serial. Where is it exactly?

darrelldiaz
Posts: 46
Joined: Sun Jan 22, 2006 6:07 am
Location: Los Angeles
Contact:

Post by darrelldiaz » Sat Sep 30, 2006 1:29 am

Sorted!

Thanks,

DD
MacBook Air 1.6GHz 2GB RAM, New iMac Core 2 Duo 2GHz, 4GB RAM, OSX 10.5.4, Live 7.0.9, Nord Stage 88, Korg Karma, Synclavier II & 3200, Waves SSL, etc.

aqua_tek
Posts: 2569
Joined: Thu Sep 14, 2006 8:48 pm
Contact:

Post by aqua_tek » Sat Sep 30, 2006 1:47 am

lowmax wrote:i couldn't find my serial. Where is it exactly?
same here... cant find that serial anywhere. :(

Spiralgroove
Posts: 1020
Joined: Sun Aug 03, 2003 1:37 pm
Contact:

Post by Spiralgroove » Sat Sep 30, 2006 1:52 am

this is ridiculous

i keep getting a "sorry this serial number is not usable with this version of live" message using my serial number that i got with live5 with the upgrade offer for 6. I cant find a valid serial number for 6 anywhere in my account. and if i try to go through the store it wants me to pay full price again.

im not impressed.

aqua_tek
Posts: 2569
Joined: Thu Sep 14, 2006 8:48 pm
Contact:

Post by aqua_tek » Sat Sep 30, 2006 2:00 am

yeah same here. please someone specify what needs to be done!

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Sat Sep 30, 2006 2:02 am

Please contact [email protected] if you do not find the serial number on your account on www.ableton.com. They will help you as soon as possible.

Please keep in mind that it is about 4 a.m. (Berlin time) so I have to ask for a bit of patience.

Regards,
/Alex

Tarekith
Posts: 19140
Joined: Fri Jan 07, 2005 11:46 pm
Contact:

Post by Tarekith » Sat Sep 30, 2006 2:03 am

Spiral, make sure you're logged in first.

lowmax
Posts: 53
Joined: Fri Jul 14, 2006 7:39 pm
Contact:

Post by lowmax » Sat Sep 30, 2006 2:06 am

Alex wrote:Please contact [email protected] if you do not find the serial number on your account on www.ableton.com. They will help you as soon as possible.

Please keep in mind that it is about 4 a.m. (Berlin time) so I have to ask for a bit of patience.

Regards,
/Alex
i contacted [email protected] a while ago, is that ok? It said on the support page that they handled inquiries about upgrading.

btw, where is this serial supposed to be anyways?

Spiralgroove
Posts: 1020
Joined: Sun Aug 03, 2003 1:37 pm
Contact:

Post by Spiralgroove » Sat Sep 30, 2006 2:07 am

I am logged in. yet my account shows NO registered serials and Ive been a registered user since version 1. Ive tried registering 4 DIFFERENT versions now
the mac demo and update and the Win demo and update. of course im trying to use my live 5 serial since thats the most recent one i have.
i tried re-registering my live 1 and live 5 serials to the site and of course they both come back with "this serial is already registered" (to me of course). yet they dont show up in my account information. i am beyond pissed at this point.

Post Reply