Live 6: Free upgrade serials - Fixed

theshaggyfreak · Post by **theshaggyfreak** » Sat Sep 30, 2006 2:09 am

I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.

Post by **Alex** » Sat Sep 30, 2006 2:10 am

Spiralgroove,

this is very probably because you are registered under two different accounts.
Our support will merge them as soon as possible.

Regards,
/Alex

Spiralgroove · Post by **Spiralgroove** » Sat Sep 30, 2006 2:11 am

Alex wrote:Spiralgroove,

this is very probably because you are registered under two different accounts.
Our support will merge them as soon as possible.

Regards,
/Alex

THANK YOU

2 accounts eh? thats news to me. i have no idea how i could have done that. thanks for looking into it. i was definitely on the verge of insanity.

aqua_tek · Post by **aqua_tek** » Sat Sep 30, 2006 2:17 am

theshaggyfreak wrote:I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.

that worked for me!

thanks

lowmax · Post by **lowmax** » Sat Sep 30, 2006 2:39 am

so now i'm all alone

oh well unti abes reply...Demo here i come!!

Mididreamer · Post by **Mididreamer** » Sat Sep 30, 2006 5:47 am

Thank you,
Donwloaded

Just tried the new version, before I get the mail from Abes that Live 6 is in AIR

poshook · Post by **poshook** » Sat Sep 30, 2006 6:02 am

Spiralgroove wrote:I am logged in. yet my account shows NO registered serials and Ive been a registered user since version 1. Ive tried registering 4 DIFFERENT versions now
the mac demo and update and the Win demo and update. of course im trying to use my live 5 serial since thats the most recent one i have.
i tried re-registering my live 1 and live 5 serials to the site and of course they both come back with "this serial is already registered" (to me of course). yet they dont show up in my account information. i am beyond pissed at this point.

same here...

invol · Post by **invol** » Sat Sep 30, 2006 6:31 am

ditto on the no serials showing up in my account.

buchnaner · Post by **buchnaner** » Sat Sep 30, 2006 7:16 am

well I have my serial number, but where do I download the Live 6 update??????

Willyum · Post by **Willyum** » Sat Sep 30, 2006 7:58 am

theshaggyfreak wrote:I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.

Thanx, that worked for me.

abletoff · Post by **abletoff** » Sat Sep 30, 2006 9:19 am

it didn't work for me... The shop says that everyone who unlocks live 5 from july to october qualifies for the free upgrade so I should qualify- but maybe it doesn't count for live lite to live 5 upgrades?

***edit: the shop says the free upgrade it's available to everyone that unlocks the FULL version of live lite and not an upgraded one. I simply skipped the word

theshaggyfreak · Post by **theshaggyfreak** » Sat Sep 30, 2006 11:30 am

abletoff wrote:it didn't work for me... The shop says that everyone who unlocks live 5 from july to october qualifies for the free upgrade so I should qualify- but maybe it doesn't count for live lite to live 5 upgrades?

***edit: the shop says the free upgrade it's available to everyone that unlocks the FULL version of live lite and not an upgraded one. I simply skipped the word

It worked fine for me. I had Live 5.2 lite and I upgraded about 2 weeks ago to the full version. I was able to go to the shop and choose my free ugprade from the upgrade section.

abletoff · Post by **abletoff** » Sat Sep 30, 2006 11:51 am

so there has to be something wrong, i'll check with support. Thanks!