Ableton & its support - not the same? Buggy LIVE6 to bla

[Jip]

Hello is it just me or does anyone else feel that abletons support isn't as good as it used to be. I remember getting replies to my support emails the same day, sometimes within twenty minutes..

This is definitely not the case now - how long are other people waiting?

Ableton please don't lose sight of what made you so popular in the first place, good service/support, well priced & STABLE products, and not trying to cash in on users by bringing out unnecessary versions (live 6 ) that don't really offer much extra & are buggy as hell when you use it.

Maybe if they hadn't released this buggy product then support team would have more time to deal with customers????

Just a thought...