My buddy Tom had the same experience. He said they'll take care of you for $50 pretty much most of the time.romegio wrote:i've had motu 828 for years now. i had a problem with it. i sent email, and a technician wrote me back same day.motu repairs anything for flat rate of something like 49.00. Within a week i had basically a new motu. they are the best company!!
But--- another poopy thing MOTU does... When you buy the Traveler it doesn't come with a manual. You have to buy it:
https://www.motu.com/store/manuals
I guess the same goes for the Ultralite + others. Poopy doo. But yeah, MOTU's stuff has always seemed well worth the cash. I've never owned any of their hardware.
Dudes, the Ozonic is cool. Diss M-Audio all you like, but the Ozonic is frickin' cool. Now, the Help section in the Enigma software is written horribly, but that's not uncommon in Computerworld.