Missing Samples from LIVE 5

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TheRaj
Posts: 5
Joined: Fri Mar 23, 2007 4:06 am

Missing Samples from LIVE 5

Post by TheRaj » Fri Mar 23, 2007 8:31 am

Hello All,

I can not retrieve my samples that are missing from my saved LIVE 5 sets because I've purchased and installed Live 6. I've been calling and calling the ableton help line (646.723.4572) at appropriate times , but that line has been busy for three straight days. I'm beginning to think it doesn't even exist!

Also, I've gone back and forth with Mr. Dom the help guy, but his answers seem like he put about two seconds of thought into them, and I'm finding the forums to be much more helpful.

I read Amaury's reply to jez3122 under "missing samples" and thought this was my answer, but when I executed those directions, the samples could still not be found. I'm looking to recover only FIVE samples. They are:

Electronic Sythetic Bass 08.aiff
Electronic Club Dance Beat 004.aiff
Exotic World Beat 12.aiff
Looping Music Bed 05.aiff
Electronic Club Dance Beat 035.aiff

When I google these beats they do show up on some Mac website as a garage band loop, but I know that I originally pulled these beats off of my Live 5 samples library.

By the way, I should mention that I have already installed the compatibility pack and every other download off the Ableton website per the instructions of other forum users.

I'm desparate fellas. I want to hear my songs the way they were!!

feel free to call or reply

TheRAJ
Santa Monica, CA
310.497.4935
THERAJ

Amaury
Posts: 5885
Joined: Mon Mar 20, 2006 6:59 pm
Location: Ableton Headquarters
Contact:

Post by Amaury » Fri Mar 23, 2007 12:24 pm

Hi,

See my answer in the other thread.

Regards,
Amaury
Ableton Product Team

TheRaj
Posts: 5
Joined: Fri Mar 23, 2007 4:06 am

Reply to Amaury regarding missing samples

Post by TheRaj » Fri Mar 23, 2007 4:47 pm

Hello Amaury,

I did attempt to execute the directions you gave to jez1322 to recover my tracks. I did this properly through the recover missing files option on Ableton. Yes, I selected the proper folder, but somehow the tracks are not there.

I'm perplexed at what happened to the files because I did think that your advice to the other fella was my answer as well. I actually mentioned this in the forum.

Any other suggestions?


THEraj
THERAJ

Amaury
Posts: 5885
Joined: Mon Mar 20, 2006 6:59 pm
Location: Ableton Headquarters
Contact:

Post by Amaury » Fri Mar 23, 2007 5:02 pm

Hi,

Can you find these files on your hard drive at all? If not, you'll have to retrieve them, but again, we can't provide them as they are not from us.

Regards,
Amaury
Ableton Product Team

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