Loss of BCR2000 when used through USB connection

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
matheo
Posts: 50
Joined: Tue Jun 01, 2004 11:08 am
Location: Paris, France

Loss of BCR2000 when used through USB connection

Post by matheo » Tue Oct 26, 2004 11:01 am

Hi everybody,

I got a problem when using my BCR2000 with a USB link.
Very often, the link is cut after a while: the MIDI data are not received anymore by LIVE and it is not possible to reactivate the BCR2000 link through LIVE's preferences.

The only way to recover the link is to shut down the computer (only re-starting the BCR is not sufficient).

No issue when I use my MIDI interface to plug the BCR on the computer (except the fact that the buttons feedback does not work... but it is another issue...)

My setup: Toshiba P10,and one UC33 already linked through USB (no issue with the USB)+external Firewire Hard drive.

Did anyone have the same issue?



Matheo

peeddrroo
Posts: 4775
Joined: Fri Mar 26, 2004 10:25 pm
Location: France

Post by peeddrroo » Tue Oct 26, 2004 11:09 am

see my message http://www.ableton.com/forum/viewtopic.php?t=13381
do you use it with the regular USB cable or do you use an extension cable?
it seems that since i don't use my extension cable, the problem doesn't occur anymore. but the strange thing is that when using the extension cable, the contact loss was only 1 way (the BCR still received messages from Live). maybe that's a behringer issue (maybe it's actualy not an issue since this is not regular use).

matheo
Posts: 50
Joined: Tue Jun 01, 2004 11:08 am
Location: Paris, France

Post by matheo » Wed Oct 27, 2004 7:12 am

Thanks for your answer.

In fact I only use a regular USB cable.

Yesterday it also happened with my UC33 (my BCR2000 was linked through MIDI)...
It never happened before I install the Berhinger driver on the computer...
Hum... I will remove this driver and check...

hsi
Posts: 3
Joined: Wed Feb 14, 2007 9:25 am

Post by hsi » Sun Apr 22, 2007 6:19 am

I have the same issue
any result??

DM58
Posts: 3
Joined: Sat Oct 14, 2006 7:58 pm

Post by DM58 » Sat May 26, 2007 4:45 pm

I just posted this elsewhere , but I think it'll help, so here it is again
--------------------------------------------------------------------------------

First thing to make sure is in Windows..it may be nothing to do with a faulty BCR....Windows XP is setup to switch off the power to USB ports when not in use ! I had huge problems with my CME controller keyboard (and I am not the only one....)...It would stop responding...

Anyway,
In XP, go to control panel, then system, then there's a tab after Computer Name (I use a french version of XP so I don't know what the tab is called in English..in french it's Material)...anyway its hardware, (it's the third tab)...inside this you'll see a tab for a list of your peripherals....go in here, and select the USB bus controllers, and inside this there'll be entries for each USB port....go in, and the last tab is for USB power....unclick 'allow windows to switch off device to save power' ...do this for each port.....then restart......

it might sound complicated but it's not at all...

should work...

hope it helps...It worked perfectly for me...now my BCR and CME are always recognized....

djsynchro
Posts: 7471
Joined: Thu Jun 23, 2005 9:06 pm
Location: Amsterdam, Netherlands
Contact:

Post by djsynchro » Sat Jul 14, 2007 1:22 am

Fuck that is a really good tip I didn't know about USB power switching, Windoze is such crap!!! :D But I use it anyway I love PCs...

longjohns
Posts: 9088
Joined: Mon Dec 22, 2003 3:42 pm
Location: seattle

Post by longjohns » Sat Jul 14, 2007 6:06 am

yah but I have found that to not make a difference

my bcf still sometimes loses it's connection

Locked