"live quit undexpectedely" msg but NEVER STARTING

[tteo]

hey there, been trying to start working but been getting the "live quit
undexpectedely, please reopen" mssg but when i do that i get same mssg every
time, i restarted the pb multipile times, i dunno what is causing this..
it
never happened before...or when it does all i do i restart and will startup fine...

now i can't get the program to start at all...

it sucks,


matteo

[Amaury]

Hi,

There are two things you can try first: delete the preferences.cfg file from that folder:

* Windows: C:\Documents and Settings\your user name\Application Data\Ableton\Live x.xx\Preferences
* Mac OS X: /Library/Preferences/Ableton

And restart Live. If that does not work, it could mean that one of your plugins is causing a problem. Move the content of your plugin folder to a temporary folder, and restart Live. If it starts, move back the plugins by small numbers to the right folder, and restart Live each time. So you can find which one is a problem.

Other than that, have you tried contacting [email protected]? If you do so, please provide the information asked for on that page:
http://www.ableton.com/pages/support_contact

Regards,
Amaury

[tteo]

hey thanx, I took that preferences.cfg out and it's starting up now...

does that file pop up on its own ?

lemme ask you this :

when I start up, often I get the "audio is disabled" so I open the audio "preferences" to select the Input-utput to the MBOX... but very ofetn when I do that on the "output" it will make the MBOX scrolldown option in the INput-OUTput disppear... it seems very sensitive or something..

any suggestions ?

Regards,

Matteo

[Amaury]

hey thanx, I took that preferences.cfg out and it's starting up now...

does that file pop up on its own ?

lemme ask you this :

when I start up, often I get the "audio is disabled" so I open the audio "preferences" to select the Input-utput to the MBOX... but very ofetn when I do that on the "output" it will make the MBOX scrolldown option in the INput-OUTput disppear... it seems very sensitive or something..

any suggestions ?

Regards,

Matteo

Hi,

Are you on a MAc or a PC?

Regards,
Amaury

[hoffman2k]

Amo, i've encountered this issue on some random occasions.
On mac, a reboot does wonders.