Ableton License

andrewjudah · Post by **andrewjudah** » Fri Sep 21, 2007 6:39 am

I have been trying to get in contact with ableton so that I might transfer my license to somebody who purchased it from me.... but the people at ableton will not return my emails. Very frustrating, not so much for me but for this guy. If anybody can help I would really appreciate it

dom · Post by **dom** » Fri Sep 21, 2007 1:12 pm

Hi Andrew,

still no reaction? Where did you send it to? [email protected] would be the right address. Be sure to check your spam filter if you don't get a reply!
If it does not work out at all, simply give them a call:
tel: +49 (0)30 - 288 763 0

Cheers,
Dom

andrewjudah · Post by **andrewjudah** » Fri Sep 21, 2007 3:42 pm

Yes, that is the address I emailed. No spam filter.... I can't call long distance.

Bazaaa · Post by **Bazaaa** » Fri Sep 21, 2007 8:40 pm

I did it twice before and they came back to me straight away. I think I might have used [email protected]

klarky · Post by **klarky** » Fri Sep 21, 2007 11:10 pm

same here, i emailed a week ago, no reply, not really able to make international phone calls, i dont expect an immediate response but a week is reasonable is it not? ill send another email to be sure. i emailed the customer care address.

Machinate · Post by **Machinate** » Fri Sep 21, 2007 11:37 pm

klarky wrote:same here, i emailed a week ago, no reply, not really able to make international phone calls

At this point I'd like to point in the general direction of SkypeOut... I love it.
For instance: Denmark to the US: 0,017 € per minute...

blanchrt · Post by **blanchrt** » Sat Sep 22, 2007 3:01 am

Try [email protected]

Machinate · Post by **Machinate** » Sat Sep 22, 2007 10:00 am

blanchrt wrote:Try [email protected]

that would just be rude - Alex has absolutely nothing to do with the licensing process.

klarky · Post by **klarky** » Mon Sep 24, 2007 5:58 pm

try support@ they replied and sorted it out within 24hours! the one thing i will miss is abletons customer service, they have always been good for me.