Formal pardon

Hyperion · Post by **Hyperion** » Sun Sep 30, 2007 6:52 pm

A couple of weeks ago I was in hysteria. After experiencing crashes with my Vista PC, aka Lifeline, The whole anti-piracy system of nowadays-companies came unto me: Online activation. I tried to think through the use and the logical water-tightness of the whole. How to make clear you, myself, are a legally and morally existing customer. That means: not to sneak out multiple installations of Live on more than one or two computers. And I could not fathom it. That is why I became very agressive about the asking for another unlocking of Live. I was guilty and dependent upon the good heart of the Ableton company to trust me. But with their short but sympathetic answers I got to rest. In the meantime I thought things through: I will image my system in the hope that when a crash arrives I will be able to reset a snapshot of my activated live from the past into the now. I rely upon this from now on.

Thank you for your patience, Ableton... Rock on

Greetings.

Jan Henk Speelman

corygilbert · Post by **corygilbert** » Sun Sep 30, 2007 9:28 pm

Ableton are both the one software company who employs a software protection system that is both effective and unobtrusive. And they always seem to remember who their customers are and how to please them.
I have never had a problem asking for and receiving another unlock when I've needed it. And a short look around this forum will show many, many others who have had good experiences with Ableton support.
Having said that, I ghost my system regularly (for many other reasons as well) and it never hurts to be safe.
I'm glad you had a good experience, Ableton is awesome, both in the program itself and the company in general.
LLA!