Customer Care???

Silverlode · Post by **Silverlode** » Sat Oct 27, 2007 2:59 pm

Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email [email protected]. I've emailed that address 4 times in the past week and have not received a request.

HELP?!?! Ableton?

b0unce · Post by **b0unce** » Sat Oct 27, 2007 3:02 pm

phone them, the number is on the contact page from their website.
or email [email protected]

dCross · Post by **dCross** » Sat Oct 27, 2007 3:11 pm

Silverlode wrote:Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email [email protected]. I've emailed that address 4 times in the past week and have not received a request.

HELP?!?! Ableton?

Please check this page to ensure you're getting messages back from Customer Care: http://www.ableton.com/pages/support/wh ... structions

Silverlode · Post by **Silverlode** » Sat Oct 27, 2007 4:35 pm

dCross wrote:
Silverlode wrote:Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email [email protected]. I've emailed that address 4 times in the past week and have not received a request.

HELP?!?! Ableton?
Please check this page to ensure you're getting messages back from Customer Care: http://www.ableton.com/pages/support/wh ... structions

I did that. I added those addresses to my whitelist, and have been checking my spam folder in Gmail. Nothing. I guess I will have to make an international call on Monday.

rcpro8 · Post by **rcpro8** » Sat Oct 27, 2007 5:06 pm

im in the same boat as you. this seems very unprofesional for a company of this size.

Customer Care???

Customer Care???

Re: Customer Care???

Re: Customer Care???