Is this forum moderated or what?

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mipo

Is this forum moderated or what?

Post by mipo » Wed Jul 28, 2004 7:52 am

Just wonder, if any of you did get Ableton responce on any of your technical difficulties with Live 4. I posted few about Wavwshell crashes, I ran thru others and have not seen ANY comment or help from Ableton.

Correct me if Iam wrong, but little " we are aware of the problem" or "do this and that" would be nice and helpfull.

krushing
Posts: 70
Joined: Fri Jul 23, 2004 7:58 am
Location: Helsinki / Finland
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Post by krushing » Wed Jul 28, 2004 8:49 am

In case you didn't notice, it says on the forum index page, under the "Bugs & Problems" forum: We are not monitoring this forum daily. For a fast answer please contact us.

The Ableton ppl do follow the forums, but I still suggest you drop them a mail.

kleine
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Location: ableton
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Post by kleine » Wed Jul 28, 2004 9:19 am

Hello Mipo,

We´re doing our best to solve any technical difficulties. If you have special problems mail me directly:
[email protected]

Best,
Ch. Kleine

mipo

Thanks.

Post by mipo » Wed Jul 28, 2004 12:39 pm

Fair enough.

Thanks, Michael

pez
Posts: 43
Joined: Sun Aug 01, 2004 2:41 am

Post by pez » Sun Aug 01, 2004 3:47 am

krushing wrote:In case you didn't notice, it says on the forum index page, under the "Bugs & Problems" forum: We are not monitoring this forum daily. For a fast answer please contact us.

The Ableton ppl do follow the forums, but I still suggest you drop them a mail.
It says that they do not monitor it "daily", which implies to me that they monitor it occasionally. So rephrase the original question, what is the frequency in which the Ableton staff checks this forum?

Guest

Post by Guest » Sun Aug 01, 2004 1:06 pm

take a look at the immense beta 4 forum--they were on top of stuff there from day one, working round the clock for weeks. Truth is that I believe a portion of the abletons on are a WELL DESERVED vacation, and should be back in full force soon, I reckon. Til then, it might take a bit of patience as individual problems are addressed. And they do typically respond faster to emails directly to support.

Ryan

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