ending "November" discount early...!!!

jamesp · Post by **jamesp** » Fri Dec 07, 2007 5:06 pm

I haven't heard anything since getting the bot response on the 30th.

Sure be nice to get this done by the weekend... (hint, hint)

mj17 · Post by **mj17** » Fri Dec 07, 2007 5:36 pm

update: response has been really really slow from Ableton (Germany time difference to USA?) They send one, then i do, then i wait.......and finally another one to respond to....still just waiting to pay, unfortunetly. But yes, I would like to resolve this today so i can use it all weekend!!! <== HINT !

googoo · Post by **googoo** » Sat Dec 08, 2007 2:32 pm

Anyone got through yet?

BarBeCutie · Post by **BarBeCutie** » Tue Dec 11, 2007 3:24 am

Hang in there.

I got my response. It was positive. Just got to work through the payment details via email.

BBC...

mj17 · Post by **mj17** » Tue Dec 11, 2007 4:28 am

yep, i got through, but have been waiting on "payment details" for about 5 days now...please let us know if it actually does go through thanks. Frustrating =\

man ovaboardz · Post by **man ovaboardz** » Tue Dec 11, 2007 4:56 am

nothing still since the automated response...

googoo · Post by **googoo** » Tue Dec 11, 2007 1:56 pm

Let's keep bumping this until were happy!

man ovaboardz · Post by **man ovaboardz** » Tue Dec 11, 2007 4:44 pm

i agree...

googoo · Post by **googoo** » Wed Dec 12, 2007 3:27 pm

bump diddy bump bump

jamesp · Post by **jamesp** » Wed Dec 12, 2007 6:35 pm

I got a response from Sara this AM, but it was more along the lines of:
"Live is $179. I have no idea which thread you're referring too..."

No matter... I'm out.

googoo · Post by **googoo** » Thu Dec 13, 2007 2:13 pm

Come on Ableton..............I've waited 2 weeks now!!!!!!!!!

mj17 · Post by **mj17** » Thu Dec 13, 2007 6:33 pm

yep. I paid two days ago through paypal. Still havent received my serial number. Was told to "be patient, we haven't received your payment", funny....i've been waiting TWO WEEKS for an incredibly simple transaction.

PLUS, the transaction is completely digital, what do they have to wait for !?!

NOTE: next time dont go back on your advertisements, much less hassle for everyone. Thanks.

Sara · Post by **Sara** » Fri Dec 14, 2007 9:57 am

Hi all,

It sounds like there has been some confusion.

We will honor the discounts on Live 6 as promised until November 30th.

If you have emailed, and have not heard back from us, please feel free to give us a call: +49 30 288 763-212

Click here for current Berlin time: http://www.timeanddate.com/worldclock/city.html?n=37

We know you have all waited a long time and are eager to get started with Live 7. Be assured we are working as quickly as possible to take care of this for you. Again, our apologies for the delay.

Sara

googoo · Post by **googoo** » Fri Dec 21, 2007 8:46 pm

Time taken for initial reply.........2 weeks
Time taken to reply to my payment method.........8 days now
Ableton on Christmas hols.......2 weeks

5 weeks and counting now to get this sorted........I'll have to wait until next year now!!!!!

BarBeCutie · Post by **BarBeCutie** » Wed Dec 26, 2007 6:16 pm

Still waiting...