Neb,nebulae wrote:I was very excited to go to my first NAMM show. The thought of meeting the Abletons had be giddy for days...After all, I have been such a fanboy for so long. It is therefore with a heavy heart that I have to say that I was sorely disappointed at the fairly cold reception I received yesterday at their NAMM booth.
There was the usual product demos, and a nice booth with large flatscreens and headphones for people to see the demos. And there were Abletons from New York hanging out with some Cycling '74 guys. So all in all, everything that you would expect from a cool booth from a solid company, right? So here's what was missing: There was no heart, little enthusiasm, and few warm inviting smiling friendly faces.
I didn't get a single Ableton come up to me to say hello and introduce themselves. Not one. Did they do so at Cakewalk, Steinberg, Access, Waldorf, Waves, and even Digidesign? Everytime and with consistenly friendly people. All the big players, despite years of solid users, were busting their nuts trying to evangelize their products.
I couldn't figure it out - Perhaps the New York Abes were just shy? After all, it's not like I was walking around going, "Hey I'm Neb from the forum!" I just wandered in as some dude, checking out Live. I gave them the benfit of the doubt. Well, it wasn't shyness...You see, when people from other companies came by, strategic companies, the Abes were all open arms, hugs, and smiles. That's when I realized what was wrong...they were saving it for people who could do something for them, not giving 100% to fans, users, and people interested.
I suppose I wasn't important enough, and that's ok. But as Ableton grows and becomes a major player, should it lose the warmth, the charm, and the community aspect that helped create what we all love about it? Should it have an image of being a bit stand-offish or pretentious? Should it blow off everyday users and save the charm only for strategic partnerships? I really hope not.
It's not so much that they were rude, as it is that they were just not warm or inviting. It felt like they couldn't care less if I was there or not...That's just wrong at a major music convention. I could have been some dude or someone important, you never know. Shouldn't you be working hard to bring everyone who shows interest into the fold? Should there be energy and enthusiasm that explodes from that booth? Take a note from all the other major vendors out there...people expect energy, enthusiasm, warmth, and they expect that you're working your ass off to show off what's great about your product.
I went expecting cool goofy enthusiastic lovable Germans. What I got didn't come close. Not a good image, especially for someone who has supported and evangelized your products for years. So in short, I'll be at NAMM for three more days. I hope to see a much better attitude from the Ableton booth.
this is funny - I clicked the X on that guy about 3 posts in so I'm watching you have a debate with yourself!djadonis206 wrote:being from the south, plus I travel down there quite often - I had meet some pretty forward thinking people down 'thurr'.
So when I mention the south people are like "that place is so backwards etc etc (not for me) " and I'm like, "nah, it's chill. You got to have an open mind about it. it's not 1958 anymore."
it's just depressing there's people like you still down south - it's an awesome place and I know you're probably the exception (not the rule)
but it's still sad
good luck with all that...
Hi Jesse-Jesse wrote:Hey Neb,
These shows are incredibly hard work for us -- Lots of us came here from Berlin, and are working 12 hours days at the moment -- I've barely had a chance to go to the booth at all. You also have to keep in mind that not everyone at Ableton reads the forums and knows the usual suspects
That said, I was looking forward to meeting you. I have 15 minutes break tomorrow and will be there at 10:45 -- come by and introduce yourself if you are still here.
Jesse
He basically wanted Ableton to fall all over him as every good fan boy does. If someone would have said "hey guy why don't you dork up your car with these new stickers" the original post would have been all fawning over Ableton. I'm sure he will get his shirt, stcikers, hell maybe even free software now that he has a "10:45" to attend to.Machinate wrote:How do you get ^^that^^ from this:thelike5 wrote:This all stems from the original poster not getting a free t-shirt at the convention. He deserves whatever cold shoulder he is imagining.
?It's not so much that they were rude, as it is that they were just not warm or inviting. It felt like they couldn't care less if I was there or not
I've certainly helped out a number of people on this forum in my 5 years here. You are certainly in the middle of plenty of bullshit yourself so be aware of what color your calling the kettle...Machinate wrote:No, I believe he is back at the show.thelike5 wrote:I'll also point out that we haven't heard from Nebs once since he took a proverbial shit on this forum...I don't get it, wasn't it just two threads, one with a comment on their booth, and one with relevant NAMM-pictures? I don't see how his posts were in any way more shit than your "contributions" here?thelike5 wrote:he certainly wasn't to busy at NAMM when he felt obliged to shit all over this forum.
Ah, I wasn't clear - I meant your lack of contributions in this thread. I don't know, it just seems like you're hatin'thelike5 wrote:I've certainly helped out a number of people on this forum in my 5 years here. You are certainly in the middle of plenty of bullshit yourself so be aware of what color your calling the kettle...Machinate wrote:No, I believe he is back at the show.thelike5 wrote:I'll also point out that we haven't heard from Nebs once since he took a proverbial shit on this forum...I don't get it, wasn't it just two threads, one with a comment on their booth, and one with relevant NAMM-pictures? I don't see how his posts were in any way more shit than your "contributions" here?thelike5 wrote:he certainly wasn't to busy at NAMM when he felt obliged to shit all over this forum.
and neb isn't being a baby in the least??? Neb can be funny/helpful at time. He can also throw a temper tantrum and act like a spoiled kid who thinks he owns a particular internet forum at times as well.Machinate wrote:Ah, I wasn't clear - I meant your lack of contributions in this thread. I don't know, it just seems like you're hatin'
At any rate it's just the internets.
One thing I have a hard time with is people who demand to be treated in a certain way because they feel privilege, or that you're working for them, so therefore you have to treat them special etc.nebulae wrote: I went expecting cool goofy enthusiastic lovable Germans. What I got didn't come close. Not a good image, especially for someone who has supported and evangelized your products for years. So in short, I'll be at NAMM for three more days. I hope to see a much better attitude from the Ableton booth.
You know what the say..Jesse wrote:Hey Neb,
These shows are incredibly hard work for us -- Lots of us came here from Berlin, and are working 12 hours days at the moment -- I've barely had a chance to go to the booth at all. You also have to keep in mind that not everyone at Ableton reads the forums and knows the usual suspects
That said, I was looking forward to meeting you. I have 15 minutes break tomorrow and will be there at 10:45 -- come by and introduce yourself if you are still here.
Jesse
