Remote SL: "ableton is offline"

Damian · Post by **Damian** » Mon Mar 03, 2008 7:01 am

Because it must keep track of the transport for rewind & F forward to work I expect. Certainly they say sinc should be on.

Timur · Post by **Timur** » Mon Mar 03, 2008 9:56 am

The rew/ff buttons access the coresponding buttons in Live directly, not need for sync here.

Damian · Post by **Damian** » Mon Mar 03, 2008 1:17 pm

Yeh that's true, but I think it does sinc or uses the sinc for something. It does with Reason Cause it has a bars & beats readout. Iether way,you will note that Novation tell you to have the sinc on to have the correct setup & I doubt they say it cause they like the colour of the button. & if it does or doesn't sinc the problems still exist. With the sinc on in 7.02 I get drop outs & glitches. With it off, I don't. But if i work the transport hard or give too many commands, the problems return. Perhaps you don't have the same experience? Maybe you don't use it in the same way, who knows. The point is, it's not working as it should & considering (in my experience) it works prfectly with Live 6.07 then it really should do the same in Live 7. Do you agree?

Damian · Post by **Damian** » Mon Mar 03, 2008 1:27 pm

Hang on, what FF/rew buttons in Live? There aren't any. I must be tired.

Timur · Post by **Timur** » Mon Mar 03, 2008 2:39 pm

Damian wrote:Hang on, what FF/rew buttons in Live? There aren't any. I must be tired.

Sorry, you are right, no buttons, there's just the mouse (click and drag) and keyboard (arrow keys) control when you're activating the position control.

The Remote sends CC 72 (REW) and 73 (FF) to Live in order to control that.

Damian · Post by **Damian** » Tue Mar 04, 2008 11:08 am

Got ya. Anyway we have to keep the pessure on to get it fixed.

Damian · Post by **Damian** » Tue Mar 04, 2008 1:09 pm

Okay I just got a reply from Ableton support & it totally fixed all issues. Maybe you guys knew about this but it's a revelation to me, here it is....

Hello Dami,

it is important to set all MIDI ports to the MME drivers in 7.0.2 if you
use the Remote SL. Please open Live's MIDI/SYNC preferences pane, then
click the small arrow in front of each MIDI port and set the 'port type'
option to 'MME' on all ports.

Best regards,

Nico Starke
Ableton Technical Support

Hope it works for you guys. I'm gonna give Nico a kiss!

Timur · Post by **Timur** » Tue Mar 04, 2008 11:36 pm

Oh, sorry, didn't I tell you? Damn, I repeated that so very often on this forum now that I forgot to mention the "obvious" first. Don't blame me though, I told 'em during Beta and they didn't want to listen.

(sorry Abes for pocking at that again, but you know that you could easily handle these problems by publishing a "Known Issues" list, don't you?!)

zerocrossing · Post by **zerocrossing** » Tue Mar 18, 2008 2:42 am

When this happens to me I can often correct it by going into prefs and just reselecting the SL as the control surface.

loverdead · Post by **loverdead** » Wed Mar 19, 2008 5:22 pm

Ive had same issue since i updated my Remote sls os, i wish i hadnt i liked it better b4, esp with pro tools. ive noticed the automap utility is reaking havoc amongst my system, it does not play well with my korg or my trigger finger, it happens to me alot worse in logic though. try restarting computer and keep uneccessary devices (usb/midi) that arent needed unplugged, and power remote sl on/off b4 startin comp. this usually helps me but its a pain when yr in the middle of a session.

eric.mould · Post by **eric.mould** » Thu Mar 27, 2008 7:02 pm

To all who have helped, thank you very much for your efforts.

Best regards,

Eric

zerocrossing · Post by **zerocrossing** » Tue Apr 01, 2008 12:17 am

What seemed to have been fixed in 7.02 is not broken again in 7.03. Port type doesn't matter and I can't get it to say anything but "Ableton is offline" at this point. Works fine in v6.

eric.mould · Post by **eric.mould** » Tue Apr 01, 2008 12:50 pm

After everyting suggested by several people the Novation will still not function properly with A7. I guess A6 is in order.

E

Damian · Post by **Damian** » Tue Apr 01, 2008 5:18 pm

It Should do. Did you check this?

"it is important to set all MIDI ports to the MME drivers in 7.0.2 if you
use the Remote SL. Please open Live's MIDI/SYNC preferences pane, then
click the small arrow in front of each MIDI port and set the 'port type'
option to 'MME' on all ports"

eric.mould · Post by **eric.mould** » Tue Apr 01, 2008 5:32 pm

I have not tried that; not even heard of that option. Thanks; will try tonight.

Regards,

Eric

Remote SL: "ableton is offline"

Why sinc

Yeh!

Hang on

Re: Hang on

Got ya

FIXED

Ableton 7 and Novation Remote Zero SL