Hi Andrej,
one more thing: in case my previous suggestion does not solve the issue, please contact us at
[email protected] with your log.txt file included.
The Log.txt file can be found in following location:
C:/Documents and Settings/your user name/Application Data/Ableton/Live/Preferences
Note that on some Windows systems the application data folder is hidden by default. Here is what you have to do to make it visible:
1. Launch Explorer.
2. Select Tools/Folder Options/View.
3. Check "Show hidden files and folders."
Best,
Jörg