Repeatable Reason Rewire crash ...

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penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Repeatable Reason Rewire crash ...

Post by penningt » Wed Jan 30, 2008 1:23 pm

XP SP2
Live 7.0.1 & Live 7.0.2b5
Reason 4.0.1
Novation Remote SL 4.1

Workstation ...
2GB RAM
Core2Duo 6300
Quicktime 7.4
M-Audio Audiophile 192

Laptop Dell M65 ...
4GB RAM
Core2Duo
Quicktime 7.2
Creative Sound Blaster Live 24bit Exernal ( ASIO4ALL v2.8 )


Start Live and created an audio track
Start Reason using empty template and create a mixer (output to channel 1/2) - also create a Thor device
Either by regular method or by Exernal Instrument, establish rewire connection from Live (master) to Reason (slave)
Go to Reason sequencer and select Thor
Play the Novation keyboard and make sure you are getting audio from Thor through to audio track in Live
Now hit the record buton in Reason and start playing the keyboard
Either immediately or after a few seconds of playing, the cursor will jump back to 1.1.1 and you will no longer be able to record. At this point transport in Live will completely stop working and you will have to quit.

Things I have tested ...

I have tested this on a desktop pc and a laptop (see above for hardware details) with exactly the same results

This only seems to happens when using a Novation Remote SL

I will send this directly to Ableton Support but it would be useful to know if anyone else has the same problem.

Thanks

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Fri Feb 01, 2008 2:59 pm

I tried to follow the step but could not reproduce it.

Do you have the Remote SL selected as controller surface in Live?
Does it happen also when you disable all MIDI ports within Live and no controller surface is selected?

Regards,
/Alex

penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Post by penningt » Fri Feb 01, 2008 9:42 pm

Alex wrote:Do you have the Remote SL selected as controller surface in Live?
Yes I do.
Alex wrote:Does it happen also when you disable all MIDI ports within Live and no controller surface is selected?
I've just tried this and it makes no difference.
I have also just sent an email to support with a video clip showing the problem. Please take a look if you can.

penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Post by penningt » Fri Feb 01, 2008 10:13 pm

Try setting the Thor patch to FM Sync Lead. And when you play the keyboard, try repeatedly to hold down 3 notes for several seconds at a time.

Originally I thought it was a problem with my workstation but when I had exactly the same results on my laptop I realised it must be something more general.

Thanks.

penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Post by penningt » Fri Feb 01, 2008 10:20 pm

FYI - Just checked in 702b6 and problem is not fixed.

penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Post by penningt » Sat Feb 02, 2008 12:03 am

Ah - I think the problem is fixed if I turn off the Automap Universal Server!!! 8O :?

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Tue Feb 05, 2008 2:14 pm

I still cannot reproduce that one. Do you still get that problem when you temporarily disabled the multi-core support in Live's preferences?

Regards,
/Alex

penningt
Posts: 120
Joined: Thu Mar 29, 2007 2:30 pm
Location: Fleet, UK

Post by penningt » Tue Feb 05, 2008 6:03 pm

Alex,

I have just tried with the multi-core support disabled and the problem is still there.

I have had an email back from Novation Support today to say that they can reproduce the problem. I'll send you the email.

Cheers.

MTG
Posts: 26
Joined: Sat Nov 11, 2006 5:40 pm
Contact:

Post by MTG » Wed Jun 04, 2008 1:41 am

anything new on this? lI think I'm having a similar crash. The tempo resets to 0 bpm and Live dies, see the thread at: http://www.ableton.com/forum/viewtopic. ... 0ac93176c9

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