Any new word on Grex...

Discuss music production with Ableton Live.
thelike5
Posts: 2047
Joined: Wed Aug 07, 2002 10:12 pm

hey...

Post by thelike5 » Sun Oct 03, 2004 8:58 pm

...just wanted to check to see if anyone that had ordered these units (Mxf8) had received them and if the construction, ease of use, and general coolness was as billed...

I guess since the site is down and nobody seems to received the units, I'm going to possibly have someone build me something similar. I've been chatting with a guy who has expeience building several MIDI units and I think for the simple features I need, the price will be right. I'm welll read on the shadyness of the initial run of the GREX company... I just wanted to see if anybody had experience with said product, nothing to start a f***ing presidential debate over...

//

::mic-minimal::
Posts: 658
Joined: Tue Mar 04, 2003 8:32 am
Location: behind you

Post by ::mic-minimal:: » Sun Oct 03, 2004 9:28 pm

that mysterious cat named shane did get one supposedly, said the owner deliverd it to him in person in london or something like that, had nothing to say really other than that his unit was great, i asked him to not be vague and tell me more but he couldn't go deeper, i think he is full of shit and unfortunately a part of the whole situation of trying to take advantage of people, all he would say is that he's a happy bugger, i thought considering the circumstances regarding the whole grex scam that he could be much more forthcoming. if you do a search for shane or shayne on this forum our exchange will come up.

i saw the article in future music, maybe they should change their name to past music cause they should have known better than to run an article about a product that everyone in the world except shane has had a problem with. if i was in the uk i'd call them and ask why they featured the grex?
for the love of Live

mag
Posts: 62
Joined: Thu May 01, 2003 2:18 am

Post by mag » Sun Oct 03, 2004 9:43 pm

Guys, the mfx is a cool looking box which reads well & grex have some pedigree with the notron, as a previous co, but the operation this time is a shambles.

I have a notron seq & its a great unit but it suffers from a few problems. Post-purchase support is very important with a unit like this, as im sure anyone who's bought any musical instrument which requires interfacing with s/w will know. Somehow i wouldnt be too hopeful of any support going from my experience with the notron & trying to get any info on where my money had gone with the mfx.

I went for a FAderfox LV1 & its a great box, well supported and with good features.
Mag

Amberience
Posts: 967
Joined: Tue Sep 23, 2003 2:09 am
Location: London, UK

Post by Amberience » Mon Oct 04, 2004 2:54 am

hitherto wrote:I can't belive this fool (Amberience) is talking about respect. What a little bitch!
The original post in question lacked respect, therefore I lack respect for the postee. I would have respect for you though, if not for the fact you just called me a bitch.

elemental
Posts: 930
Joined: Sun Jun 20, 2004 7:42 pm
Location: London
Contact:

Post by elemental » Mon Oct 04, 2004 2:16 pm

For the record, here are some emails sent between me and he guy at Grex:
--------------------------------------------------------

Hi Adam

Sorry for any confusion caused by the website .... the situation is
that we have had to suspend production for the time being due to lack of
resources ... but we may be able to restart manufacture of the MFX-8 in
the near future.

We will email you to let you know ... and if you are still keen to buy
the MFX-8 you will be able to order a unit at that time.

Thankyou for your interest in GREX products!

Regards, GREX.

------------------------------------------------
On Tue, 28 Sep 2004 13:13:12 +0100 (BST), Adam Wilson <[email protected]>
wrote:

> Hi
>
> I just checked the site ... not there atm, I'm still interested in an
MXF8, please let me know how I can get one...
>
> Thanks
> Adam.
>
>
> Grex Ultra Dynamics <[email protected]> wrote:
> Hi Adam,
>
> Machines are available now. Current delivery times are within a few
days of order being received in UK and 3-5 days more for rest of world.
>
> Thanks for your enquiry.
>
> Grex
> ----- Original Message -----
> From: Adam Wilson
> To: [email protected]
> Sent: Tuesday, July 27, 2004 5:03 PM
> Subject: mfx8 available??
>
>
> Hi
>
> Just wondering, after reading conficting stories, if the mfx8 is
currently available ??
>
> Please let me know.
>
> Regards
> Adam.

2kilo
Posts: 113
Joined: Tue Jul 27, 2004 11:25 am
Location: London
Contact:

Post by 2kilo » Tue Oct 05, 2004 1:51 am

@::mic-minimal::

I wrote this to Future Music about the GREX....

After reading your review of the MXF8 for the third time I find myself unable to contain the feelings of shock, anger and despair. The article states that the MXF8 falls down as a MIDI controller for studio work, well [IMHO] it does not even come close to the functionality needed to perform live as a DJ. It is a classic case of "style over function" with a total lack of understanding of a digital DJ's requirements. Your "reviewer" failed to see past the sleek design stating the product "should shine as an example to product designers." Maybe he meant fashion designers as a good design [IMHO] should perform the necessary functions it's targeted at first?

An example of this severe shortcoming is the need to press "shift" to change from volume to pan or cc#11 control? Apart from the obvious, why not just have more pot controls, there appears to be no way of adjusting the pan and volume [cc#11] at the same time, great live feature?.

A recommendation to Grex would be if you want a DJ to use your product it would be wise to start with the basic functionality of a £80 DJ mixer? Currently as it stands I would rather use the X-Sessions, not great either, or one of the FaderFox controllers [www.faderfox.de] which although basic, begin cover performance needs?

My disappointment in the reviewer's lacking ability to understand the core needs and see past the slinky aesthetics of this product is to such a degree, as to start thinking money changed hands in a "backroom" deal for the article? Indeed I hope this is the case as I may never trust a review from Future Music again? Another issue, seen in various forum posts, has been consumers sending money to Grex, receiving neither the product nor a reply to their emails, to the point of it being perceived as an internet scam?

I apologize for the rant, but it is still an area of the market not covered adequately and my frustration continues to build while waiting for the gap to be filled.

______________________________________________________

And got this reply...
_____________________________________________________


I am sorry to hear that you are unhappy with your MXF8... i really liked it and found it gave me many hours of enjoyment.

Re style over function. You are wrong in your assessment of and aspersions about my understanding of the product. The layout and feel of the machine are important factors from a DJ/remixer perspective. The X session is a studio MIDI controller with a crossfader bolted on and has received mixed reviews in terms of look, feel and functionality. The MXF8 has been laid out from the ground up to aid live DJ/remixing performance and it looking good is a bonus. The feel, layout and visual appeal of the controls of any mixer are clearly very important to DJs and to suggest they're not is pure nonsense. If the controls had been too cramped or too small or the layout was bad i would have said so. The Grex also provides a considerable amount of visual feedback with it's LEDs and this is a good thing in a live situation. The fact that it is all metal and hand built are also important as these things are superior to any of it's competition.... it is far from all being about fashion.

You are indeed correct in your statement that you cannot alter Volume and Pan at the same time and i agree this would be a useful thing to be able to do. I do point out several times in the review that you need to press the shift button to swap between sending different types of controller data from the controls. I also feel that the inability to do this is far outweighed by all of the other functionality of the machine. With this in mind your comment about getting the basic functionality of an £80 mixer sorted is curious in the light of your only real criticism of the machine seemingly being that inability to alter pan and volume together... £80 mixers don't tend to have pan controls on them at all... neither do they enable simultaneous crossfading of eight channels, control of effects sends/parameters from hardware etc... nor do they offer the ability to start and stop playback, control tempo in real time etc... in short the functionality of the MXF8 is vastly superior to ANY analogue mixer at any price in the context of digital audio mixing/remixing. Even the Allen & Heath Xone doesn't come close at £850. The MXF8 is not a mixer, it doesn't have audio capability and makes no pretence at being a mixer, how could it without headphone cue, level metering or any of the other core functions of a DJ mixer. It is an aid to using software products for live remixing & DJing. It brings tactile, immediate hardware control to software and as such is more than worth it's price tag.

I was very careful to say that the MXF8 comes closer than any other controller on the market to satisfying the needs of DJ's... i specifically did not say that is IS a DJ mixer, or offers all of the functionality of a DJ mixer... or even that there is not any room for improvement.

Re; complaints online about refunds etc - i have checked with the manufacturer and there have been a grand total of three refunds for the product... all of which happened last year when the company had to source a new manufacturer for the hand made chrome parts because the (UK based) sub-contractor ceased trading without warning - this understandably and unavoidably delayed manufacturing. all who sought refunds got them... only one customer has expressed unhappiness and ironically he was actually refunded twice by accident and became hostile when asked to return the second refund payment... despite being £300 up he seems intent on waging forum war on the company.

Re back handers; how dare you! i have been a professional reviewer for 13 years and would never countenance bribery...

And just so as you know... i actually know a fair old bit about DJ gear... i was technology editor at DJ mag for 8 years and have been djing, remixing and perfomring live for 15 years.... and i work for a major mixer manufacturer on product design.

When it comes down to it in the scheme of things this IS the controller equivalent of an £80 mixer... when a major music industry manufacturer develops a product like this is usually starts out life with something approaching a four figure price tag, all the whistles and bells and then gradually releases lower cost versions of teh technology... if the company survives then they will doubtless produce a bigger, better machine... it takes tenacity and a great deal of creative vision for an independant company to even get a product to market and whether you can see it or not from your side of the fence... MXF8 is one hell of an achievement and i wish i could have given it more praise.

Sorry you don't agree with my views... but when it comes down to it a number of famous DJ's have bought the MXF8 and expressed their satisfaction with the product and it has been reviewed by other journalists and given a similar thumbs up.

______________________________________________________

As you can see he missed the point and "split hairs", here is the final
reply where I added comments to his statements in bold...
______________________________________________________

I am sorry to hear that you are unhappy with your MXF8... i really liked it and found it gave me many hours of enjoyment.

Re style over function. You are wrong in your assessment of and aspersions about my understanding of the product. The layout and feel of the machine are important factors from a DJ/remixer perspective [agreed]. The X session is a studio MIDI controller with a crossfader bolted on and has received mixed reviews in terms of look, feel and functionality [agreed] . The MXF8 has been laid out from the ground up to aid live DJ/remixing performance and it looking good is a bonus. The feel, layout and visual appeal of the controls of any mixer are clearly very important to DJs and to suggest they're not is pure nonsense [feel and layout yes, visual appeal as important, not IMO?] . If the controls had been too cramped or too small or the layout was bad i would have said so. The Grex also provides a considerable amount of visual feedback with it's LEDs and this is a good thing in a live situation. The fact that it is all metal and hand built are also important as these things are superior to any of it's competition.... it is far from all being about fashion. [I don't think the Grex has any competition, I don't think a product has been made yet to do the job?]

You are indeed correct in your statement that you cannot alter Volume and Pan at the same time and i agree this would be a useful thing to be able to do. I do point out several times in the review that you need to press the shift button to swap between sending different types of controller data from the controls. I also feel that the inability to do this is far outweighed by all of the other functionality of the machine. With this in mind your comment about getting the basic functionality of an £80 mixer sorted is curious in the light of your only real criticism of the machine seemingly being that inability to alter pan and volume together... [no, the example was meant to show that one hand is tried up on the shift button, when it could be doing something else, as a DJ I guess it would be an EQ of some sort, not PAN?] £80 mixers don't tend to have pan controls on them at all... neither do they enable simultaneous crossfading of eight channels, control of effects sends/parameters from hardware etc... nor do they offer the ability to start and stop playback, control tempo in real time etc... in short the functionality of the MXF8 is vastly superior to ANY analogue mixer at any price in the context of digital audio mixing/remixing [I said "start" with the basic functionallity of a normal mixer, meaning basic analogue mixer controls routed to software] Even the Allen & Heath Xone doesn't come close at £850. The MXF8 is not a mixer, it doesn't have audio capability [not expected to] and makes no pretence at being a mixer [not looking for one] how could it without headphone cue, [easy to add routed to software] level metering [look at the PC screen] or any of the other core functions of a DJ mixer. It is an aid to using software products for live remixing & DJing. It brings tactile, immediate hardware control to software and as such is more than worth it's price tag [see faderfox 179 Euros? Think its gone up?]


______________________________________________________

I gave up in the end, time will tell...

Amberience
Posts: 967
Joined: Tue Sep 23, 2003 2:09 am
Location: London, UK

Post by Amberience » Tue Oct 05, 2004 6:02 am

2kilo wrote: As you can see he missed the point and "split hairs", here is the final
reply where I added comments to his statements in bold...
He didn't miss the point at all. You insulted him, and he refuted the insult. It is you who has missed the point. You're not happy with the product, but other people ARE HAPPY... this leads me to believe you just don't like the product. Thats fine. Its your right to not enjoy something if you don't enjoy it, and its also your right to voice your opinions on why you don't enjoy it.

But throwing around accusations about bribery wont get you any friends and it will make you look like a superficial person.

As for splitting hairs.. well.... you're splitting hairs by even bothering to post about something you don't like. If you don't like it, don't use it.

Its THAT SIMPLE!!

dirtystudios
Posts: 1196
Joined: Wed Jul 10, 2002 1:28 am

Post by dirtystudios » Tue Oct 05, 2004 7:40 am

this is all a well and good discussion, who insulted who and all, but is there anyone not associated with a trade mag who has actually received an ordered unit?

k

::mic-minimal::
Posts: 658
Joined: Tue Mar 04, 2003 8:32 am
Location: behind you

Post by ::mic-minimal:: » Tue Oct 05, 2004 9:47 am

thats what i'm saying, i think future music are idiots if they reviewed a product that didn't even make it off the ground, so a few celebs got units to hype the product, what about the rest from some of the post above it seems like the co. is not selling anymore and the reviewer seems to have overlooked that small tiny item.
for the love of Live

Shane 54
Posts: 75
Joined: Tue Jun 15, 2004 12:01 pm
Location: Budapest, Hungary
Contact:

Post by Shane 54 » Tue Oct 05, 2004 10:46 am

::mic-minimal:: wrote:that mysterious cat named shane did get one supposedly, said the owner deliverd it to him in person in london or something like that, had nothing to say really other than that his unit was great, i asked him to not be vague and tell me more but he couldn't go deeper, i think he is full of shit and unfortunately a part of the whole situation of trying to take advantage of people, all he would say is that he's a happy bugger, i thought considering the circumstances regarding the whole grex scam that he could be much more forthcoming. if you do a search for shane or shayne on this forum our exchange will come up




This is nice...

I'm not mysterious at all... :D

I don't really understand why do you angry on ME?

I don't have anything to do with Grex (I actually not even live in the UK), just someone who got the stuff, and use it ever since. There's nothing 'deeper' in it. I sent him a mail, he replied, we met, deal done. What more do you want me to say?

Anyway my 'mysterious' website is www.shane54.com so you can see what I'm doing.

Cheers!

Shane

2kilo
Posts: 113
Joined: Tue Jul 27, 2004 11:25 am
Location: London
Contact:

Post by 2kilo » Tue Oct 05, 2004 10:54 am

@Amberience

did you read the review...?

yeah I insulted him, [calculated to get a reply] it made me angry, I found the review an insult to myself as a consumer and as a designer... I found it biased and not worthy of the "neutral" standpoint a reviewer should have or show any understanding as to what can be achieved in this product field... I don't care about the GREX, it was the reviewer that got my goat...

As for GREX they appear to one step away from being an "internet scam" which makes the reviewer's lack of research irresponsible IMO...
But throwing around accusations about bribery wont get you any friends and it will make you look like a superficial person.
like I care... its called sarcasm... from your earlier posts mate that's "calling the kettle black"

Amberience
Posts: 967
Joined: Tue Sep 23, 2003 2:09 am
Location: London, UK

Post by Amberience » Tue Oct 05, 2004 4:35 pm

2kilo wrote: like I care... its called sarcasm... from your earlier posts mate that's "calling the kettle black"
Because I threw around insinuations of bribery didn't I .... oh wait... no I didn't.

Ah well.. I don't care. You do as you please, I'll just laugh.

thetonewrecker
Posts: 35
Joined: Tue Mar 25, 2003 4:45 am
Contact:

Post by thetonewrecker » Tue Oct 05, 2004 6:08 pm

I chatted with Claude Young when he was in Minneapolis a few months back and asked him why he didn't have the Grex with him (since his comments and usual musical excitement were posted on the website). He commented on how it had broken and the knobs weren't built well. He didn't think it would see the light with consumers.

time will tell.

2kilo
Posts: 113
Joined: Tue Jul 27, 2004 11:25 am
Location: London
Contact:

Post by 2kilo » Tue Oct 05, 2004 11:08 pm

here's one quote/comment "it appears that gerard cambell may have skiped town with money from people who paid for the mxf8 but never recieved it".

I haven't seen it in the UK, which is where its made [is that right?], not good anyway...?

@Amberience, you don't need to bribe anyone to look "superficial" :lol:

smutek
Posts: 4490
Joined: Sun Mar 02, 2003 3:30 pm
Location: Baltimore,United States

Post by smutek » Tue Oct 05, 2004 11:36 pm

2kilo, did you have any problem getting yours?

Post Reply