Trouble Registering Live 7 Suite

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leninboarrir
Posts: 21
Joined: Mon Feb 18, 2008 8:18 pm

Trouble Registering Live 7 Suite

Post by leninboarrir » Mon Dec 08, 2008 11:31 pm

Hi there. I just got my copy of Live 7 Suite in the mail today, so I threw the DVD in my computer and tried to install and unlock it. There's a problem: the serial number I've been given on the inside of the DVD case is used to unlock Analog, not Live itself. When I put that serial number into the product registration field on this website, it goes through-and confirms that the number that I received is identical to the one used for Analog. Nowhere within the program itself or on Ableton.com am I given a serial number that specifically unlocks the application itself.

What am I supposed to do?

djgroovy
Posts: 2025
Joined: Thu Sep 28, 2006 12:15 pm
Location: Portugal

Post by djgroovy » Tue Dec 09, 2008 11:47 am

Contact support!

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Post by jok » Wed Dec 10, 2008 1:34 pm

Hi leninboarrir,

please contact [email protected] in this case.

Best,
Jörg
ableton support team
[email protected]

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