live wont recognize my fast track pro!

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bishfish
Posts: 2
Joined: Mon Nov 10, 2008 11:26 pm

live wont recognize my fast track pro!

Post by bishfish » Thu Jan 08, 2009 10:30 pm

i had been using the fast track pro interface for about 2 months and it worked fine until now that live wont recognize it! i am very technically challenged so maybe there is an obvious solution. i have tried to turn everything off and on again, many times, and unplugging and plugging. can someone please help me?
b.x

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Post by jok » Fri Jan 09, 2009 12:11 pm

Hi Bigfish,

does your computer/other applications recognize the interface? What computer/operating system do you use? Have you tried reinstalling the latest driver for the Fast Track Pro?

Best,
Jörg
ableton support team
[email protected]

tlog333
Posts: 13
Joined: Wed Nov 23, 2005 6:40 am
Location: Seattle
Contact:

hope you got your pro working

Post by tlog333 » Sat Jan 31, 2009 6:04 am

i've gone through some nightmares with my fast track pro. the best ways to fix the issue (on windows xp)
1) sometimes you have to put the computer to sleep, turn the fast track pro off and then back on. then log back into windows and it will
2) i find sometimes if i'm using other USB controllers in conjunction have to get the audio interface recognized first
3) manually uninstall the device from system-->device properties

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