[4501] OSX-G5-Live 8.0b2 Crashing on start up?

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 7:07 pm

when i try to start Live 8.0b2 it crashes? I am one OSX G5 1.8 ghz...

it seems that live do scan the plugins with no problems, but when live try to load the template on start up it crashes?

Post by **Alex** » Thu Jan 22, 2009 7:11 pm

Firstly, I moved this thread into the Live 8 Beta bug section.

A few questions:

1) At which point does it crash (Can you see the Splash screen or does it crash before)?
2) Which exact version of OS X are you using?

Regards,
/Alex

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 7:13 pm

Hi Alex

I am on OS X.5.6.

Live starts up normally, its scans the plugin folder, and then live is trying to create/open the first template and it crashes?

I will try to repair my permissions? maybe that will help? Will keep you up to date..

Post by **Alex** » Thu Jan 22, 2009 7:17 pm

Locate the Preferences folder, where Template.als is stored.
It should be: /Users/USERNAME/Library/Preferences/Ableton/Live 8.0b2/Template.als

Rename (NOT!!! delete) this file and check if you can start Live then.
if that#s the case, please send the Template file to [email protected], together with a link of this thread.

Regards,
/Alex

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 7:26 pm

Hi Alex

I did repair my permissions; No Luck

I did rename the file to "Template 1" but No Luck ? Live still crashes...

mr.adl · Post by **mr.adl** » Thu Jan 22, 2009 7:28 pm

It crashes here too, but i am on PC, shall i send the template as well?

Post by **Alex** » Thu Jan 22, 2009 7:31 pm

Then Locate the system crash logs of Live.
Go to /Users/USERNAME/Logs/CrashReporter

Please zip this CrashReporter folder and send it to [email protected] with your forum username and a link or the name of this thread.

Regards,
/Alex

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 7:33 pm

Hi Alex

Problem Solved!

I did delete "Preferences.cfg" and Live 8.0b2 told me that 2 plugins could not be loaded, and did then start up normally. But when i scan the VST folder it crashes again?

chrisedmo · Post by **chrisedmo** » Thu Jan 22, 2009 7:44 pm

I also had this problem.. crashed on start up screen whilst loading template.

Tried to rename template file - Still crashed.

Delete preferences file - started up and i am now using.

Im on a Macbook C2D 1.83ghz OSX 10.5.6

Post by **Alex** » Thu Jan 22, 2009 7:47 pm

Please do NOT!! delete the preferences.cfg file.
Rename it and send it to us, but don't delete it.

Otherwise we will not be able to track down the corresponding problem.

Regards
/Alex

warabunga · Post by **warabunga** » Thu Jan 22, 2009 8:27 pm

Alex wrote:Please do NOT!! delete the preferences.cfg file.
Rename it and send it to us, but don't delete it.

Otherwise we will not be able to track down the corresponding problem.

Regards
/Alex

I had the same problems... I moved the preferences.cfg... and then it started fine... how should I proceed?

Maybe I should point out that I had no template.als file in my folder, and it crashed when wanting to create it....

now it's registered... I'm so exited!

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 8:32 pm

Hi Alex

After setting my configurating in the preferences and then quits live, it crashes on start up again, and i have to delete the "Preferences.cfg" before i can start live up again without a crash?

Post by **Alex** » Thu Jan 22, 2009 8:50 pm

OK. I can confirmed that one. It depends on the
MIDI Controller surface script you have select in the preferences.

Having selected "MasterControl" will crash on the next start.
Might happen for other controller scripts too.

Which controller did you set up?

/Alex

xzusa8ky · Post by **xzusa8ky** » Thu Jan 22, 2009 9:13 pm

mackie mode with BCF

Post by **Alex** » Thu Jan 22, 2009 9:33 pm

Confirmed.
Starting up with "MackieControl" selected crashes too.

Regards,
/Alex