Freezing on enterring File Browsers

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henrico
Posts: 41
Joined: Mon Oct 16, 2006 9:37 am

Freezing on enterring File Browsers

Post by henrico » Thu Apr 02, 2009 7:42 pm

Hi,

Live 8 is freezing when enterring the file browsers but also at other times seemingly at random. It freezes for about a minute then will continue. Playing clips etc seems to work fine. Had the same problem with the beta - I'm running the demo at the moment.

Any help appreciated.

Thanks,
Henry

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Freezing on enterring File Browsers

Post by jok » Thu Apr 02, 2009 8:38 pm

Hi Henry,
please don´t forget to mention your computer´s specs. So you are using 8.0.1.?
Best,
Jörg
ableton support team
[email protected]

henrico
Posts: 41
Joined: Mon Oct 16, 2006 9:37 am

Re: Freezing on enterring File Browsers

Post by henrico » Fri Apr 03, 2009 7:33 am

Sorry, I'm using version 8.0.1 and I'm on a quad core intel Q6600 with 2 gb of RAM. I've got a lot of free space left on the hard disk.

Henry

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Freezing on enterring File Browsers

Post by jok » Fri Apr 03, 2009 12:11 pm

Hi Henrico,

please contact [email protected], attach your log.txt as described here:
http://www.ableton.com/pages/support/co ... al_support

Best,
Jörg
ableton support team
[email protected]

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