Live always crashing (OS X)

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insane_inside
Posts: 4
Joined: Sat Jan 10, 2009 12:33 pm

Live always crashing (OS X)

Post by insane_inside » Mon Apr 06, 2009 3:18 pm

hello, Live is crashing since 2 days non stop when I'm using it. I've got a Macbook pro, 17", 2.93Ghz Duo. I didn't install any new software on it. It just suddenly began to crash.
any suggestions to solve this?

123ndy
Posts: 12
Joined: Sat Aug 09, 2008 12:16 pm

Re: Live always crashing (OS X)

Post by 123ndy » Mon Apr 06, 2009 8:56 pm

@ my mac too (MBP 2.6 GHz, 4GB RAM). It began to crash 2 days ago. It crash while playback, saving, deleting tracks etc. What have happend? This is a serious problem.

cids
Posts: 965
Joined: Fri Jul 16, 2004 5:53 pm
Location: Amsterdam, Netherlands

Re: Live always crashing (OS X)

Post by cids » Mon Apr 06, 2009 10:19 pm

Please try to delete the preferences.cfg and the template.als files (make a backup first!!!)....
Mac Studio M2 Max and MacBook Pro M4

Genelec M030; Live 12 latest and beta; macOS 27 Golden Gate
UAD Apollo Twin

Ableton Push 2

[nis]
Posts: 578
Joined: Tue Dec 19, 2006 2:31 pm
Location: Ableton Headquarters
Contact:

Re: Live always crashing (OS X)

Post by [nis] » Mon Apr 06, 2009 11:07 pm

Hi guys,

I'd recommend to contact [email protected]. Please send us the crash reports which OS X generates, as well as the log.txt file.

You can find the log.txt file here:

/your username/library/preferences/ableton/live x.x.x/log.txt

The crash reports are here:

/your username/library/logs/crashreporter/live.xxxx.crash

Best,
Nico
Nico Starke
Ableton Product Team

djholla
Posts: 59
Joined: Fri Dec 14, 2007 4:58 am

Re: Live always crashing (OS X)

Post by djholla » Tue Apr 07, 2009 12:25 am

[nis] wrote:Hi guys,

I'd recommend to contact [email protected]. Please send us the crash reports which OS X generates, as well as the log.txt file.

You can find the log.txt file here:

/your username/library/preferences/ableton/live x.x.x/log.txt

The crash reports are here:

/your username/library/logs/crashreporter/live.xxxx.crash

Best,
Nico
I didn't know about the crash reports. Just sent you a zipped folder containing 20 hoping that you can find some fix to the duplicating time, copying clips, saving, and everything mentioned above crashes.

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