8.04 (suite) crashes constantly!!!

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
huzzam
Posts: 26
Joined: Mon Mar 23, 2009 7:31 pm
Location: Oakland, California, USA
Contact:

8.04 (suite) crashes constantly!!!

Post by huzzam » Fri Jul 24, 2009 11:39 pm

Hi there

I've got Suite 8.04, on a macbook core2duo (2ghz/4gb/320gb). I use it with a Digi Mbox 2 Pro, as well as an Apogee Duet. With either interface, Live crashes every single time I use it, generally when saving or quitting. I have not had a successful save+quit in over a month. Every time I start up, I see that lovely "Live crashed, do you want to recover your work" dialog... This is even with very basic sets (e.g. new from template, with a few audio tracks laid down).

Edit: I'm using Mac OSX 10.5.7.

Are other folks experiencing this, and what can I do to make this $800 investment usable?

thanks
peter in oakland
Last edited by huzzam on Tue Jul 28, 2009 7:45 pm, edited 1 time in total.
director, Brass Menazeri Balkan Brass Band
instrumentalist (clarinet + trumpet) ~ composer
Live 8 Suite ~ Pro Tools 8 ~ Macbook c2d

Grahambo!
Posts: 301
Joined: Wed Jun 13, 2007 6:22 pm
Location: Chicago, USA // Le Mans, France
Contact:

Re: 8.04 (suite) crashes constantly!!!

Post by Grahambo! » Mon Jul 27, 2009 4:01 pm

It's happening a lot to me, too. And like you said, especially when saving or quitting -- mostly when saving, for me.

I'm using:
Macbook Pro 2.4 GHz
2GB DDR3
OS X 10.5.7
Live 8 8.04

It seems to crash almost every other time I save a set.

zloo
Posts: 57
Joined: Fri Apr 14, 2006 2:03 am
Location: long beach, ca
Contact:

Re: 8.04 (suite) crashes constantly!!!

Post by zloo » Fri Aug 07, 2009 10:52 am

i rely on Live heavily but have had to stick with v7 because ever since the 8.0 beta it's crashed
fairly rapidly, within a few minutes after booting it on my MacBookPro.

it's been a few months since Live 8 launched and i thought it would be solved by now,
and i'm very much game to upgrade by now, but Live 8.0.4 just crashed yet again,
five minutes into poking around.

again, Live 7 is solid as granite...
macbook pro 2.16GHz, 3GB RAM, presonus firewire interfaces, triggerfinger, radium49, Unitor midi interface, ensoniq esq-1

zloo
Posts: 57
Joined: Fri Apr 14, 2006 2:03 am
Location: long beach, ca
Contact:

Re: 8.04 (suite) crashes constantly!!!

Post by zloo » Fri Aug 07, 2009 10:53 am

Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 3 GB
Graphics: kHW_ATIr520Item, ATY,RadeonX1600, spdisplays_pcie_device, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.4.16.2
Bluetooth: Version 2.1.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEVT-00ZCT0, 298.09 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, (null) mA
USB Device: hub_device, (null) mA
USB Device: XSKey, (null) mA
USB Device: hub_device, (null) mA
USB Device: Hub in Apple Extended USB Keyboard, (null) mA
USB Device: Apple Extended USB Keyboard, (null) mA
USB Device: USB2.0 MFP(Hi-Speed), (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
FireWire Device: PreSonus FIREBOX, PreSonus, 400mbit_speed
macbook pro 2.16GHz, 3GB RAM, presonus firewire interfaces, triggerfinger, radium49, Unitor midi interface, ensoniq esq-1

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: 8.04 (suite) crashes constantly!!!

Post by jok » Fri Aug 07, 2009 11:11 am

hi huzzam,

please contact [email protected], include your log.txt:
user/library/preferences/ableton/live 8.0.4

and your 3-4 latest crash-logs as a .zip file:

user/library/logs/crash-reporter/ live xx xx xx crash

best,
jörg
ableton support team
[email protected]

zloo
Posts: 57
Joined: Fri Apr 14, 2006 2:03 am
Location: long beach, ca
Contact:

Re: 8.04 (suite) crashes constantly!!!

Post by zloo » Sun Aug 09, 2009 9:24 am

Ok. i seemed to have solved MY problem..

turns out Live 8 (not Live 7) has a conflict with Unsanity's APE and WindowShade.
(maybe it's just Windowshade, haven't fine-combed it yet..)
macbook pro 2.16GHz, 3GB RAM, presonus firewire interfaces, triggerfinger, radium49, Unitor midi interface, ensoniq esq-1

adverbial
Posts: 10
Joined: Tue Jun 16, 2009 2:01 pm
Location: Leftcoast Stateside

Re: 8.04 (suite) crashes constantly!!!

Post by adverbial » Sun Sep 13, 2009 9:57 pm

I am going to gather my logs and send them off. I am using either an iMac or a MBP and Live 8.04 OR ANY of the 8 betas consistently crash when saving. Every time. 7 was way more stable. This is quite ridiculous.

Locked