"Some protected media files (such as samples) could not....)

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
oddeo
Posts: 185
Joined: Sat Feb 03, 2007 10:39 pm
Contact:

"Some protected media files (such as samples) could not....)

Post by oddeo » Tue Apr 07, 2009 11:45 pm

some protected media files (such as samples) could not be loaded because their licenses are missing.

Has anyone else got this message when opening up a project?

I have a license for everything I have installed.

What does this mean?

Thanks for the info.
___________________
Live Suite 12 / Push 3S / MacBook Pro M1 Max 64G RAM / SS Prophet 6 / Moog Minitaur / TR-8S / Zen Delay / BigSky / Yaeltex Custom / APC40 Mk2 / KeyLab Mk2 / BCR2000 / FCB 1010 / UA Apollo 8 / other random gear

Ugov
Posts: 2
Joined: Tue Aug 22, 2006 7:52 am
Location: Lancashire, UK
Contact:

Re: "Some protected media files (such as samples) could not....)

Post by Ugov » Tue Aug 25, 2009 9:56 am

I've got the same problem after reinstalling Windows XP. Anyone know what's going on?

oddeo
Posts: 185
Joined: Sat Feb 03, 2007 10:39 pm
Contact:

Re: "Some protected media files (such as samples) could not....)

Post by oddeo » Tue Aug 25, 2009 5:08 pm

Tech support ended up combining my licenses on their side and I have not had the issue again. Ableton's tech support really is great.
___________________
Live Suite 12 / Push 3S / MacBook Pro M1 Max 64G RAM / SS Prophet 6 / Moog Minitaur / TR-8S / Zen Delay / BigSky / Yaeltex Custom / APC40 Mk2 / KeyLab Mk2 / BCR2000 / FCB 1010 / UA Apollo 8 / other random gear

Locked