Live 8 crashes, Apple only?

[hoffman2k]

i explained my setup allready and ableton was closing down the support because i was not willing to answer more stupid question and install live 8.04...
Keep the user busy because we cant provide answer.. good ol callcenter tactic... but in relation to other companys a real bad support...
i dont even bother to ask for support.. never did.. i only mailed them on request of the dom..they prooved to be useless in the past allready.
I rather get infos in the forum .
but here are only 2 types of people... the faboy ..ther is no problem fraction... and the it crashes but we dont know why fraction..


Its actually funny that more and more the stability question gets on the table.

anybody likes to have a look in the beta forum? crash crash crash...


Is it possible that i just was a bit early with my crash report and the big wave of crash reports is just coming?


Are there people that really never had a crash with live 8 and used midi clips?

This is a question i want to have answered because you can ask me what

i send thru my midi interface..it really hurts to answer such questions..

But its no sysex..and even if... it shouldnt crash a DAW.. its crazzy.. in the year 2009 a main DAW is fearing sys ex data...

oh my god :-/


Ableton is really funny... sometimes so brilliant..and in other regards really stupid.... its hard to belife that the software is done from the same people..the dummest midi implemantation in the worls in live 4...but realy smart fx racks and so on...

clever ideas for groove design... but uearthy quantisation algrythm...
the most stupid search engine for files on the planet but ofsetdelays for multipe midi interfaces...

great control concept but forgotten return track selection... and no plan from side of ablton to fix that soon...


Its a bit chaotic image, like a company that is disolving...became to fat to early maybe... eroding from inside.. still a genius spark...but burried under a layer of semi functional officers and false prioritys...
makig the program ready for any shitty 3rd party plug in but not beeing able to handle sys ex or even a propper midi thru

oh oh... i would like to be a fan..but since live 4 its impossible...


Its to bad that opcode studio vision ceased to exsist..this was a software that was really smart done from the beginning to the end...

You'll do somebodies head in with your grammar long before your words will do any damage.

So essentially you're saying that you have given Ableton all the information they need. Then you say you couldn't actually be bothered to answer their questions.
And you go on to say they're useless and rather do this on the forum.

Ehm hello? This is the forum? What exactly are you trying to achieve with this thread?
You want your issues solved? Or you wonna be a little baby about it, boy?

Anyway, have fun being bitter. Been there, done that.
Believe it or not, Live isn't the only thing that ever crashed.

[3phase]

i am not bitter dickhead.. but pissed of with the no answer policy of ableton.. just stupid questions in return..
"what do you with your midi interface...?"

sorry .. i really cant belive such questions from a company that produces a "DAW" ..

because it really cant matter what i do with the interface... and if it does... the problem is more serious than i thought..because than its no computer shit as usual.. its the developers attitude to the standards of electronic music produktion...

And than nothing will change.. A nerdish toy with nerdish flaws...

[hoffman2k]

Right. So questions piss you off.
Cool man, I was willing to help. But it seems like we'll just have to let you rant away until maybe you come up with enough details to actually let people figure out what is going on.

You probably should change your thread title to "Live 8 crashes, 3phase only?" and emphasize its a rhetorical question.

Good Day!

- Bjorn

[trilo]

I didn't have problems with crashes with Live on Mac OS X, prior to 10.5.7 or after its release.

[3phase]

Right. So questions piss you off.
Cool man, I was willing to help. But it seems like we'll just have to let you rant away until maybe you come up with enough details to actually let people figure out what is going on.

You probably should change your thread title to "Live 8 crashes, 3phase only?" and emphasize its a rhetorical question.

Good Day!

- Bjorn

its not helping if you are calling me boy...
And its not helping to analyze my outboard equipment or way of working because it is THE way of working...
nothing special or esoteric about it.

the good ol way of working evrybody knows... prior to the invention of vst plug ins of cause.

when this is crashing your so called DAW i cant help it anyway..

But i dont think so... that i get monster loud peaks and clicks when playing 32 bit files after 16 bit files could be much more relevant regarding the problem...

what can cause the audio engine to go so wrong?

this smells more like the stuff that can crash a DAW...

but..

is it related? nobody at ableton sees a relation...does that say that this is a comon live feature that has been wiped under the carpet?

with ableton you never know...
As in the past you have to check at some other studios yourself..to find out that they all have the same problem..and than it disapears..without a note in the changelogs...

Earlier or later this problem will disapear the same old ableton way...

earier this week i was still thinking that its an os x problem... whatever apple claims..they are not free of sin...
But by now this more and more smells like an ableton incompatibility with something that has nothing to do with music software..
like beein allergic to certain versions of vlc video player or something in this cattegory...

The crashes seem to appear in all kind of setups in a random unreproducable way...
its something strange.. but its something in the live 8 code that is clashing with something else...
otherwise live 7 or other software should be affected aswell.
but everything else is fine..

Exept that vlc player is crashing on youtube videos...

Maybe some weard publishing rights protection cheme that you get when watching music clips on youtube or something in this area.

Wouldnt be such a surprise in the computer world..

Probably the good ol harddisk wiping is like allways the best way...

I am planing this since weeks now... i am just unsecure if that is really necessary aslong it is still in discussion that it might be just an ableton bug they hide from us..
the delay of 8.05 is pointing in this direction... they trying to fix something they dont tell us about...
At least the change log dont explains vrey much why we have 10 betas by now...

So i wait for the next official release... if its still crashing i go for a wiped new system...and avoid youtube :-/

[hoffman2k]

Man that writing style. I won't say much more of it, but my eyes hurt.
As for the cryptic bits. They may seem explanatory to you, but they're not really helping others I think.

Lets take this down to what seems to be going on between those lines. You're having some issues with VLC. I don't see how you watch youtube videos on it, but I assume you download them. But that is all besides the point.
I had some similar issues on my Mac Mini and on top of that my built-in audio "vanished".
Somebody suggesting installing Perian and it worked. http://perian.org/
Perian is a set of video codecs that will make your life easier.

What do video codecs have to do with Live you don't ask? Well if you have bad codecs, it may mess up quicktime. Quicktime can affect Live stability. Even if you don't use videos. Maybe one is exposed in the browser.
Not saying this like I know this for sure, but similar things have happened to me.

Just give these codecs a shot and see if VLC works better for you. It won't fix anything in Live. But then again, without proper details we still can't tell if the problem is Live or you.

[dom]

Yes, it is getting a bit ridiculous and esoteric.


To come to an end:

We're happy to support every single person encountering problems with Live.
This is our job and besides that Live is also our favorite sequencer application - finding and eliminating potential bugs and flaws improves it!

Same with 3phase: I'm pretty sure we would be able to help you and sort your problems, if you would be less offensive and more cooperative in your communication and motivated to solve the problems with us.

But it seems not to work out, you don't even get the karma hint. As everyone can see: You even deny answering simple questions, because you think they're not relevant like you do in our support mails as well as in the forum threads, so we just hit a wall in helping you.
If you could decide if the questions we ask you are relevant or not, it is pretty likely that you could identify and solve the problem on your own in first place.
But instead you fantasize about outlandish possible reasons without even knowing what Live is doing under the hood.
This is counterproductive.

I recommend :

a) rethinking your communication style and working seriously with us on your problem.
This means subtracting the sarcasm and injecting cold technical facts and neutral answers to questions from the technical support team until we find the culprit.

or

b) not working with us on your problem, stop ranting and hoping for someone else using the same setup in the same way as you, stumbling over the same problem some day and submitting a proper bug report. In the meantime i suggest visiting some clubs or concerts to see that your problem is not the rule but an excepetion. Every night thousands of people rock crowds all over this planet - from small pubs to gigantic stadiums - without crashing at all.

or

c) using another product, if you decide for yourself that Live is not the right tool for you, regardless what the reasons for that are.
In this case i'm happy to work on a refund for you if this makes you happy again.
Satisfied users, not thinking about their software but making music are our main goal we want to achieve - even if it means losing you as a customer in this special case.

Have a nice weekend!
Over and out,
Dom

[3phase]

i recomend to recomend to boot in safemode and repair the user permissions instead asking stupid questions about what people do with theire midiinterfaces...

[omg]

i recomend to recomend to boot in safemode and repair the user permissions instead asking stupid questions about what people do with theire midiinterfaces...

wow, most ignorant forum user ever.

[simpleton]

It's a well known fact that Live runs better on windoze code. It's a bitter pill for the turtle-necked geeks to swallow but it's the way Life rollz. I've never had Live crash on my windoze machines thru the yearz. I think if you stay away from the porn sites you'll be fine.

[hoffman2k]

[fake_account]

I've never had Live crash on my windoze machines thru the yearz. I think if you stay away from the porn sites you'll be fine.

Which means that you never repeatedly changed buffer sizes with NI plugins being active = Crash gallore. On both Windows and OS X though, so it's a draw.

[fake_account]

Hm, somehow this all sounds so familiar...

Every night thousands of people rock crowds all over this planet - from small pubs to gigantic stadiums - without crashing at all.

My educated guess is that thousands of people are crashing every night in small pubs to gigantic stadiums.

[hoffman2k]

Hm, somehow this all sounds so familiar...

Every night thousands of people rock crowds all over this planet - from small pubs to gigantic stadiums - without crashing at all.

My educated guess is that thousands of people are crashing every night in small pubs to gigantic stadiums.

This sounds familiar too. We know you're good at these educated guesses, but we have been over the questionable source of your education. Haven't we Timur?

It is rather simple really. Cooperate with whoever is trying to verify your existing issues to get them resolved.
This will reduce the amount of threads with "educated guesses" and even the amount of reports of Live crashing.
Its not a Utopian concept. Its plain fact. I crash Live, I report crash until its fixed. Result = no crash.

And just for the sake of the age old "I'm not a beta tester" argument. I can just say: Good for you. Clearly you haven't bought an xbox/PS3 game lately that needs patching even before its released.
Or bought a plugin that received an update. Or bought a new toaster oven because the old one sucked.
What sets Ableton apart from the other things I mentioned is that they're clearly committed to make Live as stable as possible. Trying to argue otherwise is redundant. Especially in a thread where a user just chose to insult people rather than respond to the question posed by official support staff.

[fake_account]

Erm, you do realize that I wrote people crashing, don't you? I mean like drinking and partying too hard. Geez, tell me about personal vendettas.

Besides that, I am an invited beta-tester for RME, XLN Audio, U-He, Parallels, Paragon and another DAW maker. So I know quite well how report & conquer works, thank you.

Currently everyone can create any account using any fake email and name. You don't have to verify the account creation via email and you don't have to type in any anti-spam "read-these-garbled-letters". The very moment you create the account you can start typing.

Didn't you notice all the "how to write an essay" spam lately?

For example, this account was created with the email-address "fake@account.net" using Fake Account as realname.