erm... where did my Ableton licenses go?

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smutek
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erm... where did my Ableton licenses go?

Post by smutek » Sat Aug 29, 2009 1:07 am

Ok, so I just went to re-authorize live 7 on my computer after a recent OS re-install, no big issue.

Went to my user account area and it's telling me I have no licenses. I should have live 1, live 2, live 4, live 5, live 7, and operator.

I know forum accounts were recently merged with user accounts, but I'm pretty sure I've been in that area since then and have seen my software licenses.

Other than my licenses, what am I missing here?

Already emailed support, but not expecting to hear back from them till Monday - my Live 7 license is a download license, and I may not have my email with the license info anymore, figured I was gold since everything is, well.... was here on the server.

hmmm.....


:?
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timothyallan
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Re: erm... where did my Ableton licenses go?

Post by timothyallan » Sat Aug 29, 2009 1:20 am

Oh, this is so awkward. I thought someone would have told you by now :?
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smutek
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Joined: Sun Mar 02, 2003 3:30 pm
Location: Baltimore,United States

Re: erm... where did my Ableton licenses go?

Post by smutek » Sat Aug 29, 2009 1:22 am

stop fucker! I'm scared man.

hold me, please?

cereal though, it's a tad disconcerting.
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timothyallan
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Re: erm... where did my Ableton licenses go?

Post by timothyallan » Sat Aug 29, 2009 2:04 am

You'll be fine... sucks that you're left with a non working Live for now though.

In other news, I have 5 more posts than you!
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musikmachine
Posts: 628
Joined: Wed Aug 05, 2009 12:56 am

Re: erm... where did my Ableton licenses go?

Post by musikmachine » Sat Aug 29, 2009 2:28 am

smutek wrote:Ok, so I just went to re-authorize live 7 on my computer after a recent OS re-install, no big issue.

Went to my user account area and it's telling me I have no licenses. I should have live 1, live 2, live 4, live 5, live 7, and operator.

I know forum accounts were recently merged with user accounts, but I'm pretty sure I've been in that area since then and have seen my software licenses.

Other than my licenses, what am I missing here?

Already emailed support, but not expecting to hear back from them till Monday - my Live 7 license is a download license, and I may not have my email with the license info anymore, figured I was gold since everything is, well.... was here on the server.

hmmm.....


:?
It happened to me a couple of times. If your browser was open close it and then launch live and try to authorise. It should then open your account page and have all your licenses listed if you were logged in previously. Worked for me each time anyway.
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hoffman2k
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Re: erm... where did my Ableton licenses go?

Post by hoffman2k » Sat Aug 29, 2009 7:36 am

Have you checked if the serials didn't end up on an alias account?
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SMOOTH_LOVIN_CYCLOPS
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Joined: Tue Mar 21, 2006 10:53 pm
Location: NORF BRINKLER YOW

Re: erm... where did my Ableton licenses go?

Post by SMOOTH_LOVIN_CYCLOPS » Sat Aug 29, 2009 2:49 pm

DAT WUZ IT TEHANKS YAWL.
the nickle bag slingah - the fly bling blingah
the double stacked big mack
cyclops keeps his stash in yer moms butt crack
Image
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smutek
Posts: 4490
Joined: Sun Mar 02, 2003 3:30 pm
Location: Baltimore,United States

Re: erm... where did my Ableton licenses go?

Post by smutek » Sat Aug 29, 2009 2:54 pm

:lol:

Yup, it got tied to the cyclops. All squared away, authorized and ready to rock.

Thanks.
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