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korg nanopad broken?

Posted: Tue Jul 14, 2009 8:15 pm
by Rygo
Hi all,

I bought myself a korg nanopad recently, have a bit of trouble with it -
Obviously in a basic set-up each pad triggers a single midi note, but both pad 10 and 11 trigger 2 notes. (pad 10 triggers notes assigned to both pad 10 & 11, and so does pad 11)

I've checked in the Kontrol Editor, the pads are set up just like the others with only 1 note assigned. Also tried restoring the device to factory settings, but that didn't stop the problem. (Nor did plugging the device into a different usb slot).

I've reproduced the issue in programs other than live too... do you think the nanopad is broke? :(

If anyone has any suggestions as to things I could try, or may have missed, that'd be great!



(Apologies if this has been asked before, I did a quick forum & google search but couldn't find anything specifically related!)

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 2:09 am
by kristoffer1989
i would go back to the store for a new one. Sounds broken to me

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 2:12 am
by H20nly
+ 1

If that isn't a stretch... Swapping it out is probably faster than troubleshooting it. At least if you do and its still broke you can scratch that giant ? off the list.

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 3:31 am
by jimbalaya
I had one that went wonky on me ... pad 6 would either double-trigger or wouldn't trigger at all; very erratic.
I contacted the place it was purchased to have it replaced (with restocking fee because of the time it took to break)

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 6:30 pm
by Rygo
I had feared as much... thanks for the input all.

Store I bought it from are kindly sending a courier with a replacement tomorrow. :)

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 6:34 pm
by H20nly
kindly indeed.... who is this "store" and where can I find him?

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 6:41 pm
by Rygo
H20nly wrote:kindly indeed.... who is this "store" and where can I find him?
Actually bought it through Amazon.co.uk, but the supplier is absolutemusic. They sent out the order next day courier (free) when I ordered it (along with some other stuff) the first time too, using the same courier (DPD uk) for pick-up-n-swap this time I would imagine.

Rather impressed with the service, especially as I only emailed them about the fault last night, they called me this afternoon to sort it out. :)

Re: korg nanopad broken?

Posted: Wed Jul 15, 2009 6:50 pm
by H20nly
Thats really cool. I never thought broken shit could be so... convenient.

Congrats. I hope it fixes your dilema :!: