Jeff Samuels file missing

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hunchermuncher
Posts: 16
Joined: Tue Dec 08, 2009 10:31 pm

Jeff Samuels file missing

Post by hunchermuncher » Fri Dec 11, 2009 12:12 am

I am trying to follow the DJing with Live tutorial and it tells me to use jeff_samuel_template.aif. But that file does not seem to exist in my library. It should be in Lessons/Samples apparently, but it is not. Anyone know how to get it?
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zerogeek
Posts: 7
Joined: Sat Nov 14, 2009 6:01 am

Re: Jeff Samuels file missing

Post by zerogeek » Fri Dec 11, 2009 11:29 am

Huh... I thought I was the only one. I searched the web and couldn't find anything. Can't wait to see if this gets a response.
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Peripatetic
Posts: 78
Joined: Mon Dec 21, 2009 4:00 am
Location: Mpls, MN

Re: Jeff Samuels file missing

Post by Peripatetic » Mon Dec 21, 2009 4:01 am

Mine are missing too.
iMac, Ableton Suite 8, NI Komplete 7, NI Maschine, NI Kore 2, Reason 5, Arturia V-Collection, Akai APC40, Novation SL49 MKII, Akai MPK88, NI Audio Kontrol 1
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Arcane Viper
Posts: 1
Joined: Sun Jan 17, 2010 1:12 am

Re: Jeff Samuels file missing

Post by Arcane Viper » Sun Jan 17, 2010 1:14 am

at least now you know it's not just you.
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Christophe Duquesne
Posts: 1
Joined: Sun Nov 29, 2009 4:39 pm

Re: Jeff Samuels file missing

Post by Christophe Duquesne » Sun Jan 17, 2010 2:18 pm

mine is also missing ... I'm going to ask for it to ableton support ...
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hunchermuncher
Posts: 16
Joined: Tue Dec 08, 2009 10:31 pm

Re: Jeff Samuels file missing

Post by hunchermuncher » Sun Jan 17, 2010 2:50 pm

I asked Ableton Support before Xmas but have'nt heard from them yet. I'll post here if I do.
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tobyduckett
Posts: 1
Joined: Tue Dec 15, 2009 10:13 am

Re: Jeff Samuels file missing

Post by tobyduckett » Thu Feb 04, 2010 8:44 pm

I have the same problem, I emailed support and they told me to download the latest version of live and repair the library. Unfortunately I had already tried this and it didn't work. I also tried downloading a fresh copy of Live 8.1.1 suite and going through the process again, which also failed. I've just emailed them again telling them this, so fingers crossed there is an alternative to the previous (non) solution.

This file is also part of the main library, it's not stored as part of the lesson, and as far as I can see most of the content must be installed separately, as the sample folder is about 40Gb, so I'm not really sure how a fresh install and repair could make the file suddenly appear.

Fingers crossed for some more information soon.
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hunchermuncher
Posts: 16
Joined: Tue Dec 08, 2009 10:31 pm

Re: Jeff Samuels file missing

Post by hunchermuncher » Thu Feb 04, 2010 11:18 pm

I got this message from Ableton Support on 29 January:

Thanks for the infos.

We're currently investigating the problem/bug.

I' ll get back to you asap.

Best Regards,

Michael Duehr
Ableton Technical Support
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hunchermuncher
Posts: 16
Joined: Tue Dec 08, 2009 10:31 pm

Re: Jeff Samuels file missing

Post by hunchermuncher » Wed Feb 24, 2010 5:10 pm

Well finally here it is, the file we have been waiting for. I got the reply today - only took them 2 and a half months to send the link! But at least they did. This is the reply below:

Until we release a new version (with the updated Lesson pack), the file is
here:

http://www.dennisdesantis.com/freebies/ ... mplate.aif

Let me know if this helped or if you need further infos.

Kind Regards,
Michael

Michael Duehr
Ableton Technical Support
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