AKAI Pro support sucks

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yellow
Posts: 65
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Location: hamburg
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AKAI Pro support sucks

Post by yellow » Tue Dec 22, 2009 7:22 pm

Wrote them about a broken fader on my APC 40 more than one week ago.
No answer. :evil:

*valentin*
Posts: 41
Joined: Thu Aug 27, 2009 9:02 pm
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Re: AKAI Pro support sucks

Post by *valentin* » Tue Dec 22, 2009 7:26 pm

yes they do have one of the worst

check these guys out, they sell spare parts for Akai products

and they respond.

http://www.mpcstuff.com/apc40parts.html

cmreal04
Posts: 732
Joined: Wed Jan 30, 2008 2:27 am

Re: AKAI Pro support sucks

Post by cmreal04 » Tue Dec 22, 2009 8:17 pm

yellow wrote:Wrote them about a broken fader on my APC 40 more than one week ago.
No answer. :evil:
Why don't you just call them ????


CM
Ableton 9, Feeltune Rhizome, Focusrite Pro, Mpk249....

djsynchro
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Location: Amsterdam, Netherlands
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Re: AKAI Pro support sucks

Post by djsynchro » Tue Dec 22, 2009 9:23 pm

European customers go first because they paid more money

H20nly
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Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: AKAI Pro support sucks

Post by H20nly » Tue Dec 22, 2009 10:06 pm

^ American customers got a student discount...

students can break faders... pro euros... no no

yellow
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Location: hamburg
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Re: AKAI Pro support sucks

Post by yellow » Wed Dec 23, 2009 5:34 pm

*valentin* wrote:yes they do have one of the worst

check these guys out, they sell spare parts for Akai products

and they respond.

http://www.mpcstuff.com/apc40parts.html
Thx. Will give them a try.

najlos
Posts: 2
Joined: Sat Jun 27, 2009 9:23 pm

Re: AKAI Pro support sucks

Post by najlos » Sun May 09, 2010 12:30 pm

did you fix your fader? i just broke fader #1 :-/

yellow
Posts: 65
Joined: Thu Apr 16, 2009 1:11 pm
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Re: AKAI Pro support sucks

Post by yellow » Thu May 20, 2010 11:28 am

Ahhh...f*ck.
The support told me i have to contact one of the akaipro dealers. But none of them had the damn fader on stock.
.
.
.

Illiac
Posts: 156
Joined: Thu Sep 10, 2009 4:32 pm
Location: Detroit/ Chicago

Re: AKAI Pro support sucks

Post by Illiac » Thu May 20, 2010 1:53 pm

akai sucks.

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