Cannot Call Technical Support

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BoxDJ
Posts: 261
Joined: Mon Dec 14, 2009 9:38 pm
Location: Ontario, Canada

Cannot Call Technical Support

Post by BoxDJ » Tue Dec 22, 2009 8:47 pm

Hey, I've tried countless times calling tech support. I've the number on the website and I've successfully called Customer Care but they tell me to call the same number. When I call tech support, it doesn't ring for 30 seconds, it starts humming then the line is busy or they hang up. What gives?

I am calling on a land line in Ontario...

**EDIT**
I emailed Ableton on the 17th but no reply back.

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Cannot Call Technical Support

Post by kleine » Tue Dec 22, 2009 10:36 pm

Hello,

I´m sorry to hear that - on some days we have constant calls but usually if you try it a few times you´ll get through.
Also, i apologize for the delay in e-mail response, we´ll work on this as well.

Best,
Christian

treyrossick
Posts: 3
Joined: Thu Sep 23, 2010 6:51 am

Re: Cannot Call Technical Support

Post by treyrossick » Mon Oct 04, 2010 7:51 pm

Ive tried countless time as well!! its always busy! Even at 3 am its busy. I find this to be crazy! Even the tech support email isnt very efficient.

Trey

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