Invalid Product ID

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JMan9391
Posts: 35
Joined: Sat Jan 02, 2010 12:41 am

Invalid Product ID

Post by JMan9391 » Sat Jan 30, 2010 9:29 pm

I keep trying to open one of my projects, and a window pops up every time, saying "Invalid Product ID". What should I do?

tlennon
Posts: 1627
Joined: Tue Mar 25, 2008 4:58 am
Location: New Jersey
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Re: Invalid Product ID

Post by tlennon » Sun Jan 31, 2010 12:24 am

Do you have a valid copy of Live? Have you changed or added anything new to your system including configuration? What OS are you using?
Terrence Lennon
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JMan9391
Posts: 35
Joined: Sat Jan 02, 2010 12:41 am

Re: Invalid Product ID

Post by JMan9391 » Sun Jan 31, 2010 1:35 am

I do have a valid copy of Live. It just happened this morning, and it only happens with one of my projects. I just downloaded the newest update for Live to see if that solves the problem. I have Mac OS X. I'll try a software update to see if that helps as well.

kleine
Posts: 1856
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
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Re: Invalid Product ID

Post by kleine » Sun Jan 31, 2010 10:47 am

8.1.1 should solve your problem.

Best,
Christian

depaffect
Posts: 16
Joined: Fri Apr 03, 2009 9:08 pm

Re: Invalid Product ID

Post by depaffect » Mon Feb 01, 2010 12:20 am

yeah i had this issue, 8.1.1 solved it

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