Am I missing something - bought Live Suite 8 pieces missing

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Adonis
Posts: 541
Joined: Mon Oct 23, 2006 3:47 pm
Location: Seattle

Am I missing something - bought Live Suite 8 pieces missing

Post by Adonis » Sat Jun 12, 2010 5:34 pm

Am I missing something here

I bought the boxed version of Live Suite 8 from the University Bookstore

However, operator, sampler, electric etc are not included in the instruments folder

also, when I try to authorize Live it tells me the serial number is disabled

does anyone know what's going on here or am I doing something wrong?

thanks

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#1thelark
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Re: Am I missing something - bought Live Suite 8 pieces missing

Post by #1thelark » Sat Jun 12, 2010 5:59 pm

eligibility for educational discounts

You are eligible for an educational discount if you are:

* a student currently enrolled in full-time educational studies, ranging from primary school up to advanced degree programs.
* a student in a part-time program that consists of 20 hours or more study time per week, or one that runs for 12 months or more. The area of studies is irrelevant.
* enrolled in a dedicated Ableton Live course. (We're not talking about weekend seminars here!) This can also be an online course by Berkleemusic.
* a teacher who is currently employed full- or part-time at a school or university in any field. Part-time and private teachers must work at least 20 hours per week to qualify.

If you are unsure whether you meet the eligibility requirements for the educational discount, please contact [email protected] with a detailed description of your situation. We're quite flexible.

Please note: You only need to verify your educational status after purchasing your educational version of Live. Here's some more information about verifying your educational status.
http://www.ableton.com/pages/education/eligibility
Verifying your status as a student or teacher

Ableton is committed to supporting students and teachers with educational discounts. This quick verification process is a necessary measure to ensure that we can continue to offer educational discounts to all those actively engaged in teaching and learning.

Please note that verification is only possible after purchase: first you buy, then you verify.

To verify your eligibility for the educational discount, please send us the following information via e-mail, fax or mail:

1. Your full name and e-mail address
2. Your Ableton serial number
3. A copy of your identification card (government issued ID or driver's license). If you prefer, you can black out or conceal all personal information except full name and country
4. A copy of your valid student or teacher ID, or an official confirmation letter from your school including a signature and stamp

Once we've verified your status, we'll activate your license immediately. You'll get an e-mail to confirm this.
Send your details to:

E-mail:
[email protected]

Fax:
+49-30-288 763 13
+1-646-688 2857 (if you're in the US or Canada)

Mail:
Attn: Edu-Verification
Ableton AG
Schönhauser Allee 6-7
D-10110 Berlin
Germany

If you have any questions, please visit our Educational FAQ page or contact Ableton Customer Care.
http://www.ableton.com/edu-verify

djadonis206
Posts: 6490
Joined: Thu Jun 17, 2004 4:23 pm
Location: Seattle, WA.

Re: Am I missing something - bought Live Suite 8 pieces missing

Post by djadonis206 » Sat Jun 12, 2010 6:06 pm

So basically I need to send them a copy of my student ID and drivers license

But what's up with the missing software, or will that be unlocked and usable when I unlock the software?

Curious

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leedsquietman
Posts: 6659
Joined: Sun Nov 19, 2006 1:56 am
Location: greater toronto area

Re: Am I missing something - bought Live Suite 8 pieces missing

Post by leedsquietman » Sat Jun 12, 2010 6:10 pm

http://soundcloud.com/umbriel-rising http://www.myspace.com/leedsquietmandemos Live 7.0.18 SUITE, Cubase 5.5.2], Soundforge 9, Dell XPS M1530, 2.2 Ghz C2D, 4GB, Vista Ult SP2, legit plugins a plenty, Alesis IO14.

djadonis206
Posts: 6490
Joined: Thu Jun 17, 2004 4:23 pm
Location: Seattle, WA.

Re: Am I missing something - bought Live Suite 8 pieces missing

Post by djadonis206 » Sat Jun 12, 2010 6:19 pm

Cool, I'll sit tight until Monday. Thanks for the help. This is by far one of the more responsive forums out there.

In the meantime I downloaded the 30 day free trial license. I'm pretty excited to get back into some music production now that I have a little free time this summer, plus a new computer.

Thanks again

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