Page 1 of 1

Am I missing something - bought Live Suite 8 pieces missing

Posted: Sat Jun 12, 2010 5:34 pm
by Adonis
Am I missing something here

I bought the boxed version of Live Suite 8 from the University Bookstore

However, operator, sampler, electric etc are not included in the instruments folder

also, when I try to authorize Live it tells me the serial number is disabled

does anyone know what's going on here or am I doing something wrong?

thanks

ad

Re: Am I missing something - bought Live Suite 8 pieces missing

Posted: Sat Jun 12, 2010 5:59 pm
by #1thelark
eligibility for educational discounts

You are eligible for an educational discount if you are:

* a student currently enrolled in full-time educational studies, ranging from primary school up to advanced degree programs.
* a student in a part-time program that consists of 20 hours or more study time per week, or one that runs for 12 months or more. The area of studies is irrelevant.
* enrolled in a dedicated Ableton Live course. (We're not talking about weekend seminars here!) This can also be an online course by Berkleemusic.
* a teacher who is currently employed full- or part-time at a school or university in any field. Part-time and private teachers must work at least 20 hours per week to qualify.

If you are unsure whether you meet the eligibility requirements for the educational discount, please contact [email protected] with a detailed description of your situation. We're quite flexible.

Please note: You only need to verify your educational status after purchasing your educational version of Live. Here's some more information about verifying your educational status.
http://www.ableton.com/pages/education/eligibility
Verifying your status as a student or teacher

Ableton is committed to supporting students and teachers with educational discounts. This quick verification process is a necessary measure to ensure that we can continue to offer educational discounts to all those actively engaged in teaching and learning.

Please note that verification is only possible after purchase: first you buy, then you verify.

To verify your eligibility for the educational discount, please send us the following information via e-mail, fax or mail:

1. Your full name and e-mail address
2. Your Ableton serial number
3. A copy of your identification card (government issued ID or driver's license). If you prefer, you can black out or conceal all personal information except full name and country
4. A copy of your valid student or teacher ID, or an official confirmation letter from your school including a signature and stamp

Once we've verified your status, we'll activate your license immediately. You'll get an e-mail to confirm this.
Send your details to:

E-mail:
[email protected]

Fax:
+49-30-288 763 13
+1-646-688 2857 (if you're in the US or Canada)

Mail:
Attn: Edu-Verification
Ableton AG
Schönhauser Allee 6-7
D-10110 Berlin
Germany

If you have any questions, please visit our Educational FAQ page or contact Ableton Customer Care.
http://www.ableton.com/edu-verify

Re: Am I missing something - bought Live Suite 8 pieces missing

Posted: Sat Jun 12, 2010 6:06 pm
by djadonis206
So basically I need to send them a copy of my student ID and drivers license

But what's up with the missing software, or will that be unlocked and usable when I unlock the software?

Curious

Ad

Re: Am I missing something - bought Live Suite 8 pieces missing

Posted: Sat Jun 12, 2010 6:10 pm
by leedsquietman

Re: Am I missing something - bought Live Suite 8 pieces missing

Posted: Sat Jun 12, 2010 6:19 pm
by djadonis206
Cool, I'll sit tight until Monday. Thanks for the help. This is by far one of the more responsive forums out there.

In the meantime I downloaded the 30 day free trial license. I'm pretty excited to get back into some music production now that I have a little free time this summer, plus a new computer.

Thanks again

Ad