GForce (awesome) support

[timek]

I just want to share my experience with the tech support from GForce. I contacted them through their website on Saturday because, after install, I could not see Minimonsta in my plugin list even if I could see the files in the folders \Library\Audio\Plug-ins
> (VST & Component)

Well, they replied 5 hours after I sent my message !! on a Weekend !!

I just wanted to share the love, they totally rock !

and for those who want the solution to that problem, I just re-installed without selecting any format when prompted, it did the trick !

[Khazul]

The best support is the one you never have to contact at all.

[timek]

you are kidding ? ... right ?

[Khazul]

No - seriously. If I ever need to contact a company's support, then its because something appears to be wrong with the product or something poorly documented etc.

[CR78]

Dave and Chris are great.

Now, if they only would finish up ImpOSCar 2 and get it released instead of shopping on line for more gear to stuff their already overloaded 'office'.

[timek]

yeah, can't wait for ImpOSCar 2 !