Paying from NZ with a US credit card

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axem
Posts: 17
Joined: Mon Nov 13, 2006 5:21 am
Location: New Zealand

Paying from NZ with a US credit card

Post by axem » Wed Mar 06, 2013 12:50 am

I want to buy the upgrade to 9 and push for 798.
I live in NZ and my daughter in US.
To avoid the monstrous exchange rate visa would charge me to exchange NZ to US I thought I ask my daughter to pay for me with her card.
I called her on Skype and she passed me her credit card details. I entered them in https://www.ableton.com/en/checkout/payment/ and was refused
"The financial institution has declined the transaction. Please check the data you have entered."
We tried another card and we had the same result.
Ableton, Is there any way I can do this please?
Thanks for your prompt reply (she is waiting in a cafe in USA for me to let her know)

chile
Posts: 1
Joined: Sat Apr 04, 2009 11:22 pm

Re: Paying from NZ with a US credit card

Post by chile » Wed Mar 06, 2013 1:01 am

Yeh I'm in Australia, tried 2 different credit cards and got the same message, payment gateway must be down..

monohusche
Posts: 190
Joined: Thu Jan 22, 2009 4:28 pm
Location: Hongkong

Re: Paying from NZ with a US credit card

Post by monohusche » Wed Mar 06, 2013 1:07 am

same from Hongkong

I really don't want to bitch, and capacity issues due to massive demand on launch day are kind of understandable (including sessions and downloads breaking down "in flight"), but payment gateways which don't act as payment gateways (at least for people outside of Germany) ?

probably tried 10 times over the course of 14 hours, called the local bank as well which haven't received any authorisation request regarding an Ableton purchase.

gjm
Posts: 3679
Joined: Mon Nov 19, 2007 8:53 am

Re: Paying from NZ with a US credit card

Post by gjm » Wed Mar 06, 2013 1:52 am

Lol... I can’t even get on to the website to try my credit card in order to be rejected...
iMac - 10.10.3 - Live 9 Suite - APC40 - Axiom 61 - TX81z - Firestudio Mobile - Focal Alpha 80's - Godin Session - Home made foot controller

axem
Posts: 17
Joined: Mon Nov 13, 2006 5:21 am
Location: New Zealand

Re: Paying from NZ with a US credit card

Post by axem » Fri Mar 08, 2013 11:38 pm

resolved, NZ credit card just been accepted

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