Ableton Forum

Hi
I recieved the email about 2.0 final release...
BUT I am having problems downloading the final 2.01...
I bought 1.5 within the last month and am entitled to a FREE 2.0 update... etc...

When I put in my orig 1.5 serial #
the 2.0 upgrade page says
" You must unlock before receiving a free upgrade"

When I put in my 1.5 Unlock code it says
" Serial number is not valid.
Serial number must have following format.
XXXX-XXXX-XXXX-XXXX
Where X can be numbers from 0..9 and letters A..F."

When I went to the 'Unlock' page it wants the longer 2.0 serial#...
I never recieved a 2.0 'longer' code...
And without a real 2.0 version (non-demo) I'll never have
Challenge/Response code too...
Hmmm? Confused yet?

What am I supposed to do?
Thanks!
rand

i just called them about this issue. they are aware of it and still try to make this work. should work during today, they hope...

Hi, all.

This should work now.

If not, please write a mail to me with your serial number directly. I'm still in the office and could try to fix a problem, if some persists.

Regards, Bernd.