Bad Support
Posted: Tue Mar 07, 2023 5:35 am
So I contacted support about a strange thing. A bug.
When you are in arragement view and you select a clip and press record the clip disappears and gives a message, no clip selected. And if you press stop, the clip will be chopped in 2 parts.
So instead of trying it theirselves, I get questions like does this happen using shortcuts.
NO, IT HAPPENS ALWAYS AND IF YOU'D DONE YOUR WORK PROPERLY YOU WOULD HAVE COME UP WITH THE SAME RESULTS.
So, here I am, having Ableton re-installed and installed on another computer, to come up with these results, so they didn't even bother to check it out themselves, making me do a lot of unnessecary work AND leave me with the craziest bug that will make me leave ableton.
And what I don't understand. I CAN'T be the first person to have noticed this. I don't believe that. And it can't be true that this bug ONLY exists on my computers.
When you are in arragement view and you select a clip and press record the clip disappears and gives a message, no clip selected. And if you press stop, the clip will be chopped in 2 parts.
So instead of trying it theirselves, I get questions like does this happen using shortcuts.
NO, IT HAPPENS ALWAYS AND IF YOU'D DONE YOUR WORK PROPERLY YOU WOULD HAVE COME UP WITH THE SAME RESULTS.
So, here I am, having Ableton re-installed and installed on another computer, to come up with these results, so they didn't even bother to check it out themselves, making me do a lot of unnessecary work AND leave me with the craziest bug that will make me leave ableton.
And what I don't understand. I CAN'T be the first person to have noticed this. I don't believe that. And it can't be true that this bug ONLY exists on my computers.