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Push 3 Note Mode Freezing

Posted: Wed Oct 11, 2023 7:33 am
by JamesRussller
Video - https://youtube.com/shorts/8WhJv0Izbyk?feature=share

This has been a reoccurring issue the entire time I've owned P3.
This is still happening nearly 6 months in :cry:

As you can see in the video the pads are still working in trigger mode - but are unresponsive in note mode - across all channels.

Can this please be prioritised for a fix?
I can't trust the device for live performances until this stops happening.

Happens regularly - every single 30+minute session this happens.
It will usually unfreeze 5-10 minutes later at random.

Has anyone else experienced this and if so have you found any quick fix for it?

Re: Push 3 Note Mode Freezing

Posted: Thu Oct 12, 2023 12:50 am
by [jur]
Which firmware/version is it running?
Did you contact Support about this?
I've seen this occasionally, but I don't recall this lasting for more than 30s or so.
I'm wondering if this is a sign of CPU overload in your case?

Re: Push 3 Note Mode Freezing

Posted: Mon Oct 16, 2023 8:28 pm
by Pyramid_12
JamesRussller wrote:
Wed Oct 11, 2023 7:33 am
Video - https://youtube.com/shorts/8WhJv0Izbyk?feature=share

This has been a reoccurring issue the entire time I've owned P3.
This is still happening nearly 6 months in :cry:

As you can see in the video the pads are still working in trigger mode - but are unresponsive in note mode - across all channels.

Can this please be prioritised for a fix?
I can't trust the device for live performances until this stops happening.

Happens regularly - every single 30+minute session this happens.
It will usually unfreeze 5-10 minutes later at random.

Has anyone else experienced this and if so have you found any quick fix for it?
Yes unfortunately I too have noticed this too frequently.

I did not have the patience to wait 5 - 10 minutes. Usually I would reboot or switch to Controller mode from Standalone to fix this.

Very frustrating!

Re: Push 3 Note Mode Freezing

Posted: Sun Nov 12, 2023 5:16 pm
by [jur]
Are you still seeing this? Did you try the beta version?
Did you contact Support?

Re: Push 3 Note Mode Freezing

Posted: Tue Dec 05, 2023 7:05 am
by brigleb
OMG I got my Push Saturday and here it is Monday and I took an almost identical video. Can reproduce the unresponsive pad issue within 60 seconds of loading a project based on an Ableton template. Only a reboot solves for me. Unacceptable!

Re: Push 3 Note Mode Freezing

Posted: Thu Mar 07, 2024 9:21 am
by jnmns
Same issue here. Grmbl..

Re: Push 3 Note Mode Freezing

Posted: Thu Mar 07, 2024 3:05 pm
by Tarekith
Probably a good idea to contact support for help:

Support

Re: Push 3 Note Mode Freezing

Posted: Wed Mar 13, 2024 11:38 am
by SELDON
Was a Solution found for this ? its occurring with my PUSH 2 after downloading Live 12. I Contacted Support but they have gone ominously quiet after initially saying they can’t find an issue from the crash status report . i Suppose they are struggling under the weight of LIVE 12 bugs/enquires..