problems with motu traveler

dizzyj · Post by **dizzyj** » Fri Oct 07, 2005 5:19 pm

anyone have any issues with an motu traveler?

every now and then, when I get a lot of sound playing, it will stop the sound, output a high whine, then start playing sound again.

kinda bummed, cause besides that, it works like a champ.

windows xp
dell inspiron 8100
motu traveler
live 4.

icedsushi · Post by **icedsushi** » Fri Oct 07, 2005 5:57 pm

I just got a traveler a few weeks ago. No whining or issues yet.

Used it continuously at a gig for about 4 hours the other night, no odd noises or dropouts.

Rahlo · Post by **Rahlo** » Fri Oct 07, 2005 6:21 pm

my traveler is mos def road tested, in and out of the studio, indoor and outdoor gigs, and i've never experienced what you describe. I've heard it do a loud click once or twice, but it's pretty much been sweet.

You may wanna call motu tech support and describe the noise to them. I had some weirdness with a 828 mk2 nce, and they promptly shipped me a new one on the promise that I'd send them the problematic one back. All that to say, they're pretty accomodating.

icedsushi · Post by **icedsushi** » Fri Oct 07, 2005 6:40 pm

Yeah sounds like you might have a defective unit? Motu are very good and quick about RMA's.

BTW, I have that loud click every once & awhile coming from the traveler too. It's a physical click coming from inside the metal chassis itself, not through the speakers. It usually clicks once when I first turn it on. I think this is normal...

smart1123 · Post by **smart1123** » Fri Oct 07, 2005 6:51 pm

I had a whining click that wouldn't go away with my first traveller, second one has been sweet so far.

dizzyj · Post by **dizzyj** » Fri Oct 07, 2005 7:55 pm

thanks for the replies. Ive sent an email to motu. I'll see if I cant record the whine for them.

Rahlo · Post by **Rahlo** » Fri Oct 07, 2005 8:22 pm

dizzyj wrote:thanks for the replies. Ive sent an email to motu. I'll see if I cant record the whine for them.

ymmv, but i've always gotten better results by calling them. it's a pain to get through sometimes, but well worth it.

dizzyj · Post by **dizzyj** » Fri Oct 07, 2005 8:55 pm

rahlo wrote:
dizzyj wrote:thanks for the replies. Ive sent an email to motu. I'll see if I cant record the whine for them.
ymmv, but i've always gotten better results by calling them. it's a pain to get through sometimes, but well worth it.

thanks, trying that. buisy signal?!? wtf?!?

crytek · Post by **crytek** » Fri Oct 07, 2005 10:24 pm

so the traveler is a good deal then? I'm currently using the m-audio audiophile fw. wanted to upgrade and was considering the motu (since I have a lot of m-audio stuff anyway).