serious bug!

henry ford · Post by **henry ford** » Thu Oct 20, 2005 10:50 pm

customer: hey , when i launch a clip it stutters and stops , then randomly plays again , whats up with that ?

ableton: wrap some sticky tape over your cd rom , put some glue in your ears and try again

customer: i tried that , its still not working
ableton: wave your arms in the air , counter clockwise , and repeat this chant 'zim zala bim - zim zala boom' 6 times , and try again

customer: no , still not working
ableton: *silence* ..... works fine on our machines pal!

dpel · Post by **dpel** » Thu Oct 20, 2005 11:42 pm

YES!!!!!!

i just spryed coffee out my nose.

Johnisfaster · Post by **Johnisfaster** » Thu Oct 20, 2005 11:51 pm

holy shi* thats funny!

sungwei · Post by **sungwei** » Fri Oct 21, 2005 1:12 am

AAAHHHHHH!!!! That is the MOST accurate re enactment of Live 5 tech support and most peoples experience with Live 5 ever! I cracked up hard core. I'm glad all of us could find some humor out of all this BS at the very least. Good one man!

Winterpark · Post by **Winterpark** » Fri Oct 21, 2005 2:55 am

don't wanna be

A/party pooper

or

B/ Ableton Cheersquad

... but have you tried Digidesign Tech support?

... you're lucky if your email doesn't get bounced.

Ableton are actually very good with looking after their users.

henry ford · Post by **henry ford** » Fri Oct 21, 2005 11:39 am

heh , AM...you're on a 'bugs and problems' forum , telling users who are irked by the less than ideal handling of said bugs and problems , that in fact despite our experience...we are wrong and in fact , everything that we think has transpired , has not....and the abes are good at support...im not about to compare their support to anyone else , cos i havent spent top dollar with anyone else , ive spent top dollar here. .....i agree they are nice people , and im not even pissed off...but a facts a fact.....if they said to me 'we're gonna (try and) fix this' i'd be happier about it.....i hate the way a problem is kind of...unacknowledged , and you're basically treated like a beta tester......

also , it seems a genuine problem doesnt seem to be recognised unless quite a few people start fuming about it.......which is sad , because we all use live differently we all wont run into the same prob at the same time , so you have to wait for others to get pissed off before its 'real'

anyways , im downloading a program i heard of called 'camtasia' , i asked in another post for a program that could capture video in the same way a screen capture works , so that i can record the bug in action and send it on

are you using live 5.01 ?...your signature says you are.....just curious , cos im having probs with the latest update

Winterpark · Post by **Winterpark** » Fri Oct 21, 2005 2:06 pm

ok... point taken about spending dosh on a program you are finding problems with. I was more taking issue with the cynicism.

i'm actually using 5.02... i will change my sig.

i'm sorry you are having problems... i actually did try out your problem on my computer to see if i could replicate it. I couldn't. and I'm in no way doubting your story btw...

often these issues can be related to third-party plugins etc...

i wish you luck in trying to get the problem fixed.

henry ford · Post by **henry ford** » Fri Oct 21, 2005 3:26 pm

heh , no sweat...
i was just making a joke is all

(and its got nothing to do with 3rd party plugs...)

mariner · Post by **mariner** » Fri Oct 21, 2005 4:11 pm

f'n hilarious man... f'n hilarious!